When was the last time someone came to read your meters?

griffb

Many years ago, but he didn't actually take the reading himself.. Guy from Lowry Beck phoned and asked if my meter was easily accessible, and, if so, would I mind nipping out to give him a reading!

MattMattMattUK

Never, but I have been asked to send reading and a picture of the meter showing a reading.

markavfc2

I haven't had mine read in about 7 years and I'd say in the last 15 years they have been read no more than 3 or 4 times over two different houses.

wild666

My last meter readings were taken on the 15/7/15 that's when they were changed to smart meters.

daveaspy

I had somebody read my gas meter in December, but they didn't want the electricity meter reading (and yes I have the same supplier for both) - I was then given a bill with their reading part way through the month for gas only, strange!

BUFF

Electricity - 1st of February 2022 by a data reader for British Gas. Before that years & years & years ... Suspect that BG are reading a lot of Neon Reef transferees.
Gas - couldn't say. It's an external meter so can be accessed without me knowing & I haven't checked all my statements to check if/when last read by a data reader. Had a letter from EDF though suggesting that they are going to  - again presumably for Zog transferees "to ensure accurate billing".

jimjames

Pre Covid so probably around 4 years ago

smileguy

Can’t remember years ago 🤷‍♂️

Merlin139

My Gas and Electricity meters have not been read by anyone in 7 years. I have someone from Lowry Beck coming on Tuesday to read my Solar Generation meter for the 2nd time in 8 years. Meant to be read every 2 years.

[Deleted User]

Merlin139 said:

My Gas and Electricity meters have not been read by anyone in 7 years. I have someone from Lowry Beck coming on Tuesday to read my Solar Generation meter for the 2nd time in 8 years. Meant to be read every 2 years.

BG had a Licence abrogation that granted them discretion to read domestic meters once every 5 years ( I have no idea why this was ever allowed): other suppliers were required to read meters once every 2 years. This Licence obligation was changed some years ago to one of obtaining a meter reading once every year from the customer. For smart meters, a reading has to be obtained at least once per month.  The £3 per meter saved was included in the Smart Meter Business Plan as a cost saving.

21B.4 The licensee must take all reasonable steps to obtain a meter reading (including any meter reading transmitted electronically from a meter to the licensee or provided by the Customer and accepted by the licensee)

(a) at least once per year from each of its Customers;