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Help re price increases please

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Hi. Plus net put our costs up hugely. Looking to switch. Confused. All seem to say they can put the price up during the contract. Can they increase by any amount (large?) or are they limited and all basically can do the same? Thank you 

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  • Read your terms and conditions. If they say they can increase it during the term (usually by inflation plus a percentage of their choosing) then yes they can.  If they say they cant, then you can leave the contract.
  • Hi. Plus net put our costs up hugely. Looking to switch. Confused. All seem to say they can put the price up during the contract. Can they increase by any amount (large?) or are they limited and all basically can do the same? Thank you 
    Most of the broadband providers such as BT, Plusnet, TalkTalk, Vodafone, Shell Energy, EE etc state they will increase the price by a certain figure each year during contracts. Currently the increase would be around 9-10%. 

    Some providers like Cuckoo and Giganet have fixed price contracts with no price increase during the contract. 
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Hi. Plus net put our costs up hugely. Looking to switch. Confused. All seem to say they can put the price up during the contract. Can they increase by any amount (large?) or are they limited and all basically can do the same? Thank you 
    Did the Plusnet price go up because you came to the end of your deal? Annual price rises tend to happen around April time and is something most providers do.

    If you have come out of contract, have you checked with Plusnet what a renewal will take the price down to?
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