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Charge showing on late Father’s paid up mortgage

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Comments

  • martindow
    martindow Posts: 10,721 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Another vote for trying to contact the bereavement department.  With HSBC trying to sort out my father's estate via a bank branch was hopeless and some people could well have found it upsetting, but the bereavement people were very good indeed.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Sixth Anniversary 10 Posts
    edited 3 February 2022 at 12:26PM
    Breavement department are the best to get this sorted 
    I had exactly the same thing 0 charge as they held the deeds 
    I had to send them some stuff death certificate probate certificate and it was removed within 3 weeks 
    this was with Santander
    I didn’t have the mortgage ref either  
    they then sent me all the original deeds and updated the land registry and I got a letter that I gave to my solicitors confirming  that there was no charge 
    This was in November last year so very recent 
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