MOTO Parking fine

Half_way

Have you complained to the motorway service area???

 this was asked earlier - if you can get their support, that is they dont support this taking up valuable court time then in turn that will be a valuable defence point

Umkomaas

I was going to say about being at a 4 day music festival and due to camping and having broken sleep that was the reason for feeling so tired and needing the hours of sleep but from my understanding that is for the witness statement? 

I wouldn't be mentioning that anywhere in the paperwork, at any stage. It might well be seen as a somewhat self-inflicted predicament. You risk an unsympathetic Judge drawing unhelpful conclusions. 

Coupon-mad

(Should be number 17.)The case Bowden Vs Parking eye is similar to the defendants case in which an minimum over stay for the safety of him self and other road uses occurs.

Far too hidden.  It was meant to be mentioned as an authority to support your point #3.

Le_Kirk

The Defendant followed the advise advice of the motorway signs “Tiredness can kill, Take a break”. 

Edit as above - it is important that you use correct spelling in legal documents.

patient_dream

And as coupon said, you will rely on the same arguments

https://www.youtube.com/watch?v=TSLjI7IeTOE

egan369

Half_way said:

Have you complained to the motorway service area???

 this was asked earlier - if you can get their support, that is they dont support this taking up valuable court time then in turn that will be a valuable defence point

I have, i read a thread where the pcn was canceled and sent a similar email to Moto but they didn’t want to cancel the pcn. 

Here is the email I sent using one off the forum as a template and adjusting to my situation: 

Hi Ken,

This is a complaint to MOTO. After pulling off the motorway due to being tired we use if the facilities and to have some food and drink, we got back to the vehicle and fell asleep. We had been at a music festival for 4days prior and we’re feeling very tired so stopped off at the MOTO services.
Recently we have received a letter stating a debt of £170! This is totally un reasonable for falling asleep. There are signs on the motorway stating it is dangerous to drive when tired and encourage taking a break! It would have been extremely dangerous to carry on driving in such a tired state.
Surley the landowners at MOTO can provide me with some customer service and stop the contractors from hounding me! We didn’t even realise you have to pay parking when using the services!
Receiving letter from debt collectors is really beginning to add extra stress and unneeded anxiety. It is such a high amount of £170 to pay for sleeping in the services and keeping the motorways safer! Paying the highly inflated price of £170 may not even cancel the fine or prevent a CCJ !
We fully intend to submit a defence but we ask for MOTO to cancel the fine.

The reply was:
Thank you for your e-mail to Ken McMeikan.  I am forwarding your note to Paul Comer, Head of Commercial who will be best placed to assist you with your query.

Kind regards

Helena

And another email received :

I am sorry you received a PCN for your Moto visit but we do operate a free 2 hour parking limit, allowing individuals to rest and then parking charges apply. Following the free 2 hour period, if a parking payment is not received then a PCN is issued. 

There is signage throughout our car parks highlighting the free 2 hour limit, what the parking charges are after the free timeframe, where to pay and also the terms and conditions.

I appreciate you contacting us directly, however CP Plus/Group Nexus are responsible for managing parking at Moto locations which includes PCN queries and appeals. 

Due to GDPR we do not have access to their data, but would like to assure you that they are expected to adhere to the British Parking Association Code of Practice, and that they obtain keeper details from the DVLA in real time, to obtain the registered owner address which they use for their PCN correspondence, except where the vehicle was loaned by a hire company, in which case, they issue the PCN to them, and then re-issue to the driver once the hire company advise the details.

I am therefore sorry that we are unable to assist with this matter other than ask our parking management company to contact you to discuss your concerns directly. If this is something you would like us to do please let me know and I will get this arranged. Alternatively I would suggest that you use the contact details provided on the latest documentation you have received.

Kind Regards,
Nadia on behalf of Parking Queries


Nadia Hoffreiterova
Commercial Administrator | Moto Hospitality Ltd
eMail: - parking.queries@moto-way.co.uk

egan369

The first email to was sent to Ken.McMeikan@moto-way.co.uk as seen on a previous discussion 

Redx

A typical template based fob off reply , they are jointly and severally liable for their contractors , any contractors , including parking companies

Half_way

Thank you for your reply, however as principal you are jointly and severally liable for the actions of your agents.
As stated previously the driver was tired and following government and motoring organisations advice.

patient_dream

I appreciate you contacting us directly, however CP Plus/Group Nexus are responsible for managing parking at Moto locations which includes PCN queries and appeals. 

So, one does wonder who is the organ grinde and who is the monkey. ?

It's clear that MOTO are the monkey

I am sorry you received a PCN for your Moto visit but we do operate a free 2 hour parking limit

Best for MOTO to inform Grant Shapps, transport minister, to remove the motorway signs before MOTO services as they clearly mean nothing to MOTO.

A "jobs worth" company with no respect for the motorist

"if you stay more than 2 hours, you will be fined £100 by a cowboy outfit called ‘GroupNexus’ t/as CP Plus Ltd."

Just one of the complaints onTRUSTPILOT
https://uk.trustpilot.com/review/moto-way.com

MOTO SHOULD GET RID OF MONEY COWBOYS