Shell Energy

330d

Before I speak to Shell Energy, what fixed tariffs have you been offered by shell? 

On my online account, i can only switch to the variable tariff. 

razord

They do not have any fixed tariffs available at the moment.

330d

razord said:

They do not have any fixed tariffs available at the moment.

Oh dear, thats disappointing. Guess i cant do anything then.

330d

Just to bring this topic back up. So Shell Energy are still not offering any fixed tariffs and moving supplier the costs are ridiculous high.

I can't do anything apart from stay on the variable and get hit by the price hike in April.

Feels like I'm trapped. Any other views?

MWT

Even if Shell were offering a fixed tariff it wouldn't be any cheaper than the alternatives you are seeing elsewhere...

Ultrasonic

If Shell did offer any fixed tariffs then there is no reason to think they'd be wildly different to those from competitors, so my view is there is no huge loss to Shell customers of them not being offered. As for everyone, the situation is to look at what the current fix contracts available are and to do the sums to make a judgement on whether they are a good option on an individual basis.

330d

Thanks for the replies.

I just felt frustrated as on our other house we are with British gas and last month they offered a fix tariff which was the same rates as there variable so it was no a brainer to accept it.

Wish shell had something similar.

Ultrasonic

330d said:

Thanks for the replies.

I just felt frustrated as on our other house we are with British gas and last month they offered a fix tariff which was the same rates as there variable so it was no a brainer to accept it.

Wish shell had something similar.

If you go to the British Gas website you may find the same tariff is still available to you (noting prices do vary with region if you've moved far).

QrizB

330d said:

Thanks for the replies.

I just felt frustrated as on our other house we are with British gas and last month they offered a fix tariff which was the same rates as there variable so it was no a brainer to accept it.

Wish shell had something similar.

If you feel lucky:

1. Contact BG and see if they will let you join them on their standard variable tariff (they might not, yet, but keep trying)
   
2. Once you have switched to BG, contact them again and ask to be switched to the tariff that you have at your other house (see this thread for just how clueless BG's customer service staff can be, and are continuing to be).

As said, it's a bit of as gamble but if you've got the time to spend in chat to BG CS it might pay off.

Ultrasonic

QrizB said:

330d said:

Thanks for the replies.

I just felt frustrated as on our other house we are with British gas and last month they offered a fix tariff which was the same rates as there variable so it was no a brainer to accept it.

Wish shell had something similar.

If you feel lucky:

1. Contact BG and see if they will let you join them on their standard variable tariff (they might not, yet, but keep trying)
   
2. Once you have switched to BG, contact them again and ask to be switched to the tariff that you have at your other house (see this thread for just how clueless BG's customer service staff can be, and are continuing to be).

As said, it's a bit of as gamble but if you've got the time to spend in chat to BG CS it might pay off.

The simpler first step would be to do what I suggested though  . We're only talking about a tariff offered one month ago.

QrizB

Ultrasonic said:

QrizB said:

330d said:

Thanks for the replies.

I just felt frustrated as on our other house we are with British gas and last month they offered a fix tariff which was the same rates as there variable so it was no a brainer to accept it.

Wish shell had something similar.

If you feel lucky:

1. Contact BG and see if they will let you join them on their standard variable tariff (they might not, yet, but keep trying)
   
2. Once you have switched to BG, contact them again and ask to be switched to the tariff that you have at your other house (see this thread for just how clueless BG's customer service staff can be, and are continuing to be).

As said, it's a bit of as gamble but if you've got the time to spend in chat to BG CS it might pay off.

The simpler first step would be to do what I suggested though  . We're only talking about a tariff offered one month ago.

True, but I've a hunch that it's a loyalty tariff not on general offer!