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Changing broadband provider

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My broadband provider is plusnet, fibre to the cabinet then copper to my house. I rang BT to enquire about switching my service to them and was told that as my area was ready for fibre to the premises that would be the only service I would get. But I neither need or want fibre to my house, I just wantt to keep my existing line. Are thy correct?

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  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    My broadband provider is plusnet, fibre to the cabinet then copper to my house. I rang BT to enquire about switching my service to them and was told that as my area was ready for fibre to the premises that would be the only service I would get. But I neither need or want fibre to my house, I just wantt to keep my existing line. Are thy correct?
    Yes they are. BT will provide the FTTP service only if it's in an FTTP supplied area. Other providers that also offer FTTP via Openreach are contractually bound to do the same. I suggest you find another ISP if you still want FTTC. Now Broadband, for example.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    But i would price up BT   FTTP first  service starts at 80/20 .
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