Anyone know how to email Virgin media?

I've had terrible experiences with Virgin Media previously - too many and varied to list here, but am now happily at the end of my contract. Tried calling them this evening and couldn't get through so will try again tomorrow, but does anyone know any way to actually contact them in writing? So strange that a communications company make it as hard as possible to communicate with them - also that they do everything they can not to have any written evidence! If you know any way to email them I'd be really grateful!
(PS they offered an automatic £3 price reduction just for calling them earlier.)

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