Vodafone gggrrrhhhh

wigan_rl_till_i_die

Hi over the last couple of months i have been charged twice by the bank for going overdrawn

Today i was on the phone to a woman from the bank and she said it was £4.99 bill from vodafone for administration charges and they did'nt send a letter out to tell me

What could i do?

The first charge was cleared but this one was'nt and now i'm £39 out of pocket

Hopefullyuseful1

Hi,

Sorry to hear you have been charged by your bank. I would like to look into this further for you, to do this I will need to have a look at your Vodafone account to see what the charge was in relation to.

If Vodafone have charged you in error then we will refund any bank charges you have inccured due to this.

Please can you contact me via the Vodafone online contact form here. Be sure to fill in all the information it asks for to enable me to access your account without the need for me to ask for more information. If you write the code FIT135 in the body of your email it will come through to my team, please write a brief description of the issue or copy and paste the link to your post here.

In order to process any refunds we will need to see proof of these charges, this can be either a letter from your bank or a copy of your bank statement, so it may be worth having these to hand.

Hope this helps.
Hopefully Useful
Vodafone UK

wigan_rl_till_i_die

Hopefullyuseful1 wrote: »

Hi,

Sorry to hear you have been charged by your bank. I would like to look into this further for you, to do this I will need to have a look at your Vodafone account to see what the charge was in relation to.

If Vodafone have charged you in error then we will refund any bank charges you have inccured due to this.

Please can you contact me via the Vodafone online contact form here. Be sure to fill in all the information it asks for to enable me to access your account without the need for me to ask for more information. If you write the code FIT135 in the body of your email it will come through to my team, please write a brief description of the issue or copy and paste the link to your post here.

In order to process any refunds we will need to see proof of these charges, this can be either a letter from your bank or a copy of your bank statement, so it may be worth having these to hand.

Hope this helps.
Hopefully Useful
Vodafone UK

Thanks i spoke to a woman before and i'm off to the bank in a bit to get a statement and take it into the shop

marky_b_2

Hopefullyuseful1 wrote: »

Hi,

Sorry to hear you have been charged by your bank. I would like to look into this further for you, to do this I will need to have a look at your Vodafone account to see what the charge was in relation to.

If Vodafone have charged you in error then we will refund any bank charges you have inccured due to this.

Please can you contact me via the Vodafone online contact form here. Be sure to fill in all the information it asks for to enable me to access your account without the need for me to ask for more information. If you write the code FIT135 in the body of your email it will come through to my team, please write a brief description of the issue or copy and paste the link to your post here.

In order to process any refunds we will need to see proof of these charges, this can be either a letter from your bank or a copy of your bank statement, so it may be worth having these to hand.

Hope this helps.
Hopefully Useful
Vodafone UK

Can you help with a fraud charge?

Hopefullyuseful1

Hi Marky,

I am sorry to hear about your recent contact with Vodafone. I really want to help you to sort this out. In order for me to do this I will need to have a look at your account. Please can you contact me using the Vodafone online contact us form here.

Be sure to fill in all the information it asks for so that i can access your account without the need to ask for more information. If you include the code FIT135 in the body of the email it will ensure it comes through to my team. Please also provide a brief description of the issue or paste a link to your post here to save you time.

Hope to hear form you soon so we can get this all resolved for you.

Hope this helps.

Hopefully Useful
Vodafone UK

diamonds

lol MSE FRAUDSTER v VODA FRAUDSTER'S

pics please !!!!