Asda bundle £7 a month - but how do I format my phone to use it?
Hi everyone
I set up the SIM card ok and bought a £7 bundle but it's telling me "phone is not formatted" to use the bundle of free texts and calls etc.
what does "formatting the phone" mean and how can I get the phone (Android) to recognise the bundle?
I've gone into Settings but the "Asda mobile" is not highlighted so nothing happens when I click on it
thanks for any help
I set up the SIM card ok and bought a £7 bundle but it's telling me "phone is not formatted" to use the bundle of free texts and calls etc.
what does "formatting the phone" mean and how can I get the phone (Android) to recognise the bundle?
I've gone into Settings but the "Asda mobile" is not highlighted so nothing happens when I click on it
thanks for any help
0
Comments
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Is your phone SIM unlocked? Where did you buy it and who was the previous network provider?0
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Is the message "phone number is not formatted" or as you put it without the word number?0
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I doin't think it as the word number was there0
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I found this on the asda website and entered all the various info in "APN names" on my phone
didn't really know what I was doing tbh
didn't work though (and took !!!!!! ages)
Name: ASDA internet
Internet APN: MY.INTERNET
MMS APN: MY.INTERNET
Username: wap
Password: wap
MMSC: http://mms.ad.vodafone.co.uk/servlets/mms
MMS Proxy: 212.183.137.012
MMS Port: 8799
MMS Protocol: WAP 2.0
Authentication Type: None
APN Type: default,mms,supl
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Is it a new phone? Make & model? If not new then previous network?0
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sory about the delayed replI really appreciate anyone's help!
Android version 9 MOTO x4 xt1900-50 -
Have you asked Asda Mobile customer service about the issue on applying the bundle?0808 006 2732 Mon- Fri: 8:00am - 8:00pm Sat: 9:00am - 6:00pm Sun: 10:00am - 5:00pm0
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will gemc said:Have you asked Asda Mobile customer service about the issue on applying the bundle?0808 006 2732 Mon- Fri: 8:00am - 8:00pm Sat: 9:00am - 6:00pm Sun: 10:00am - 5:00pm0
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