UPS trying to charge me late payment fee

dllive

Hi,

Im having the worst experience with UPS!! Ive had an ongoing dispute with them for nearly 2 months.

Anyway... the latest nightmare is Ive just received an invoice from them. The invoice date was 7 days ago. The invoice says they will add an 8% 'late payment fee' for payments after 7 days of the invoice date!! 

Is this legal to send an invoice 7 days post invoice date!? They did exactly the same thing with another invoice (which Im disputing), so its obviously a practice of theirs.

Has anyone else experienced this? What can I do about it?

Thanks

powerful_Rogue

What has changed since your last thread?

https://forums.moneysavingexpert.com/discussion/6323098/disputing-import-tax-on-product-bought-online/p1

dllive

powerful_Rogue said:

What has changed since your last thread?

https://forums.moneysavingexpert.com/discussion/6323098/disputing-import-tax-on-product-bought-online/p1

The parcel is 'somewhere'. UPS arent sure but they think its with the Shipper. The Shipper say they havnt received it.

The Shipper is withholding all my money until they receive the parcel. The Shipper has said they will refund me my money (once they receive the parcel) minus the UPS fees.

sheramber

Once the parcel enterS the country the duty is charged regardless if whether it is delivered or returned to the shipper.

The only people who can cancel the charge is HMRC. 

UPS cannot cancel  it.

visidigi

sheramber said:

Once the parcel enterS the country the duty is charged regardless if whether it is delivered or returned to the shipper.

The only people who can cancel the charge is HMRC. 

UPS cannot cancel  it.

They can't cancel it but they can 'absorb it' aka write it off.

mattyprice4004

visidigi said:

sheramber said:

Once the parcel enterS the country the duty is charged regardless if whether it is delivered or returned to the shipper.

The only people who can cancel the charge is HMRC. 

UPS cannot cancel  it.

They can't cancel it but they can 'absorb it' aka write it off.

But why would they? They’ve done their job and should be paid for it really. 

visidigi

mattyprice4004 said:

visidigi said:

sheramber said:

Once the parcel enterS the country the duty is charged regardless if whether it is delivered or returned to the shipper.

The only people who can cancel the charge is HMRC. 

UPS cannot cancel  it.

They can't cancel it but they can 'absorb it' aka write it off.

But why would they? They’ve done their job and should be paid for it really. 

They do in some circumstances, because it will cost them more to chase than write off (its one of the reasons they usually dont deliver the higher taxes owed before delivery - because the risk of not being settled is higher.

That said, I never said they would, I was just making the point that HMRC aren't the only ones who can cancel it (the shipper can also infact tell UPS they will pay, so there are many ways this could be dealt with).

dllive

Just reigniting this post....

The parcel was sent back to the sender. The sender then refunded my money minus £50 that they had paid UPS. 

I thought this was the end of the matter. However Ive just had an invoice from UPS for £11 for 'Missing/Invalid Account No.' What is this!? Ive contacted UPS and theyve said to contact the seller. Predictably, the seller is not replying to my emails.