Company took money out of account without permission

kimwp

brillopadsss said:

born_again said:

If it was stated in the contract you took at that is was for a fixed term of 6 months, but then became a rolling contract you are stuck. They do not need to inform you.

Did you contact them to cancel the agreement? Or just cancel the payment method. But as per @emmajones1976.Exactly what payment method is involved as it can make a large difference to advice. As well as OP checking exactly they signed upto.
Link to website?

Thanks so much, for the subscription I gathered from government guidance (I can't post links yet but if you search for 'subscriptions and automatic rollovers - gov.uk' it's the first one) that even if it says that it will turn into a rolling contract it could be seen as unfair if they don't send you a proper reminder.

And how might it be seen to be not paying but continuing to use the gym?

yksi

I'm a little bit astounded that you're concerned about whether it's legal - or if it's shady - when you are the one who used their service without paying for it for several months. I'd suggest that many people would say that's theft, or at the very least it is shady.

Call it a draw and just drop the whole thing, is my suggestion, and just be thankful you're at a gym which has been so accommodating when their member just stopped paying them and kept using the service.