Absurd heating bill

danco

These recent replies are really helpful. I did wonder if there was a decimal point misplaced, but I think that may be too low a figure. 

Yes, I agree that 2190 seems low even as an estimate (but note that hot water is listed separately in the EPC). At round about 4000 to 5000 kWh charged for the year I might be asking questions, but would probably accept the figure.

Ginger Tim's figures seem in line with what I would expect, allowing for the difference between one bedroom and two bedroom flats.

Anyway, we'll see what the consultant says. The more of us who complain  the easier it should be to sustain the complaint.

GingerTim

This article might be of interest to those of us whose heating and hot water is supplied communally.

https://www.theguardian.com/money/2022/jan/15/energy-bills-flat-dwellers-face-massive-rise-despite-price-cap

matelodave

Have you investigated to see where your heat meter is situated, either in the siring cupboard or possibly in a service ccupboard or area within the block. When you find it you can monitor it yourself and check how much you are using and when, rather than just getting random bills.

It might be helpful to have a shufti here - Regulations: heat networks (metering and billing) - GOV.UK (www.gov.uk) and the heat metering regulations themselves - which were issued in 2014 and revised in 2015 and 2020 (links are given in the above document)

danco

As far as I can tell, the heat meter is located within the ductwork for the heating. The meter for hot water is clearly visible but the meter for heating is not visible, and I note that my bill does not even give a serial number for it (or rtaher gives a default number of 00000000). We'll find that out, I guess, once the consultant has reported. I don't think our onsite staff know about this, and I'm not sure who knows on the development side.

The Guardian article is worth reading. Currently our charge per kWh is reasonable, but we are going to have to enquire how long the current contract for supply lasts.

GingerTim

danco said:

As far as I can tell, the heat meter is located within the ductwork for the heating. The meter for hot water is clearly visible but the meter for heating is not visible, and I note that my bill does not even give a serial number for it (or rtaher gives a default number of 00000000). We'll find that out, I guess, once the consultant has reported. I don't think our onsite staff know about this, and I'm not sure who knows on the development side.

The Guardian article is worth reading. Currently our charge per kWh is reasonable, but we are going to have to enquire how long the current contract for supply lasts.

Again for comparison, here's my HIU - same meter for heating and water. Yours sounds like a nightmare!

We just had word that our unit price is going up from 3p/kWh to 9p for the next twelve months. Quite the jump, but apparently that was the cheapest tariff available to the management company. As a low user I'm not going to feel it too much - my monthly bill in summer will go up from £2 to £6 - but it'll not be so easy for larger households/heavier users in the building.

Rosa_Damascena

matelodave said:

Have you investigated to see where your heat meter is situated, either in the siring cupboard or possibly in a service ccupboard or area within the block. When you find it you can monitor it yourself and check how much you are using and when, rather than just getting random bills.

I know this is ta serious thread but the clandestine connotations did make me smile!

matelodave

Rosa_Damascena said:

matelodave said:

Have you investigated to see where your heat meter is situated, either in the siring cupboard or possibly in a service ccupboard or area within the block. When you find it you can monitor it yourself and check how much you are using and when, rather than just getting random bills.

I know this is ta serious thread but the clandestine connotations did make me smile!

the trouble being that a & s are next to each other on the keyboard and my fingers seem to be getting fatter 

BUFF

Rosa_Damascena said:

matelodave said:

Have you investigated to see where your heat meter is situated, either in the siring cupboard or possibly in a service ccupboard or area within the block. When you find it you can monitor it yourself and check how much you are using and when, rather than just getting random bills.

I know this is ta serious thread but the clandestine connotations did make me smile!

alternatively known as the dam cupboard