Could do with some advice re: CST LAW ‘Unpaid Debt’

patient_dream

Franticday said:

patient_dream said:

Franticday said:

I contacted Morrison’s but as the supermarket is on a small retail park with 5 other stores they said there was nothing they could do!

My dads V5C is up to date I imagine it’s more likely that my mum has disposed of any previous letters as she has done this before, we now have a new ‘system’ in place for post.
This letter is from CST LAW saying they have ‘been instructed by Debt Recovery Plus Limited as the agent of Smart Parking Ltd, in relation to the above debt’!

You are not alone with this rubbish from CST Law.  I have said the following so many times on this forum, it has become a bore for most of us.

1: DRP CANNOT INSTRUCT CST LAW as the so called debt does not belong to them. Only Smart can instruct a legal.  Parking companies CANNOT sell debts to DRP
2: CST and DRP ARE MATES and this is a blatant attempt to scam your dad and include their mates in the bounty collected.  DRP ARE A NOTHING and CST are lying to you
3: CST also lie about the parking ticket. There is no such thing as a £170 parking ticket .. IT'S A FAKE

CST tried this lark in Scotland last year with another parking company. The advice then was to contact your MP with a copy of the letter.  They must have sent out thousands of these letters sent out,much the same as the letter you received and it STOPPED and CSTLaw who trade as CREDIT STYLE were reported to the SRA. The Solicitors Regulation Authority

You can read all about CST here

CST letters' forum group thread

https://forums.moneysavingexpert.com/discussion/6166004/cst-letters-forum-group-thread/p1

So, as Morrisons are in a retail park, they will know who their landlord (landowner) is.  You now contact the landowner with your complaint pointing out what you read on here which is factual.  Smart parking have history as a rogue trader. BUT ... Smart are NOT smart and come to that nor are CST Law.
You now want the landowner to tell Smart to cancel.

If you feel the need, you can reply to CST asking them questions that they have never replied to
1: A copy of the parking ticket that shows a charge of £170
2: A signed contract from DRP with your dad that the debt belongs to them.

You then complain to your MP about the false claims by CSTLaw and ask your MP to refer this to the SRA.

Tell your dad this is nothing to worry about. You can write the letters but your dad must sign them

And that is your homework for the moment.  Keep tuned in as others will add comments

DO NOT THINK ABOUT PAYING A SCAM

Thank you

I shall start on my new ‘project’ this afternoon lol!

The information you are now receiving is something parking companies and the legals don't want anyone to know

And to add to the comment by D_P_Dance, this was actually said by a Scottish MP about SMART in the House of Commons

Something the landowner may well be interested in

Le_Kirk

Franticday said:

Le_Kirk said:

Franticday said:

I contacted Morrisons but as the supermarket is on a small retail park with 5 other stores they said there was nothing they could do!

Well, somebody can, somebody instructed or contracted with the parking company; is there a sign on the retail area showing who owns it or who the agents are?  What is the name of the retail park, we may have come across it before.

I’ll pop down there this week and have a look on the signs. It’s the Waterglade retail park in Clacton on Sea, Essex.

Sometimes, if you are lucky, you can find what you want using Google street view.  It's Iceland, B&M, Morrisons, Halfords and Carpet Right but unfortunately on this occasion no notice of who owns or runs the park, maybe try the local council and ask who pays the non-domestic business rates.

95Rollers

patient_dream said:

Franticday said:

I contacted Morrison’s but as the supermarket is on a small retail park with 5 other stores they said there was nothing they could do!

My dads V5C is up to date I imagine it’s more likely that my mum has disposed of any previous letters as she has done this before, we now have a new ‘system’ in place for post.
This letter is from CST LAW saying they have ‘been instructed by Debt Recovery Plus Limited as the agent of Smart Parking Ltd, in relation to the above debt’!

You are not alone with this rubbish from CST Law.  I have said the following so many times on this forum, it has become a bore for most of us.

1: DRP CANNOT INSTRUCT CST LAW as the so called debt does not belong to them. Only Smart can instruct a legal.  Parking companies CANNOT sell debts to DRP
2: CST and DRP ARE MATES and this is a blatant attempt to scam your dad and include their mates in the bounty collected.  DRP ARE A NOTHING and CST are lying to you
3: CST also lie about the parking ticket. There is no such thing as a £170 parking ticket .. IT'S A FAKE

If you feel the need, you can reply to CST asking them questions that they have never replied to
1: A copy of the parking ticket that shows a charge of £170
2: A signed contract from DRP with your dad that the debt belongs to them.

DO NOT THINK ABOUT PAYING A SCAM

I had the exact same scenario where a PPC gave my details to ZZPS then ZZPS passed it onto QDR. Who sent a letter of complete bulls**t saying they'd CCJ me, trash my credit rating, send the bailiffs round to take my stuff etc. They can't do any of this!!!  I ignored them then later asked them all the above questions when I sent a SAR to QDR who denied all knowledge and have no record of me/ this case so its off to the SRA I go. I suggest you do the same. 

I echo that this should NOT be paid. It is not an actual "Debt". It is a speculative invoice at best and even then its on flimsy ground as someone usually has to evidence a contract was agreed then breached. The only person who decides if this can be a debt is a Judge!  They like to think they are Judge, jury and executioner - but at this stage they are just aggressive beggars! 

patient_dream

95Rollers said:

patient_dream said:

Franticday said:

I contacted Morrison’s but as the supermarket is on a small retail park with 5 other stores they said there was nothing they could do!

My dads V5C is up to date I imagine it’s more likely that my mum has disposed of any previous letters as she has done this before, we now have a new ‘system’ in place for post.
This letter is from CST LAW saying they have ‘been instructed by Debt Recovery Plus Limited as the agent of Smart Parking Ltd, in relation to the above debt’!

You are not alone with this rubbish from CST Law.  I have said the following so many times on this forum, it has become a bore for most of us.

1: DRP CANNOT INSTRUCT CST LAW as the so called debt does not belong to them. Only Smart can instruct a legal.  Parking companies CANNOT sell debts to DRP
2: CST and DRP ARE MATES and this is a blatant attempt to scam your dad and include their mates in the bounty collected.  DRP ARE A NOTHING and CST are lying to you
3: CST also lie about the parking ticket. There is no such thing as a £170 parking ticket .. IT'S A FAKE

If you feel the need, you can reply to CST asking them questions that they have never replied to
1: A copy of the parking ticket that shows a charge of £170
2: A signed contract from DRP with your dad that the debt belongs to them.

DO NOT THINK ABOUT PAYING A SCAM

I had the exact same scenario where a PPC gave my details to ZZPS then ZZPS passed it onto QDR. Who sent a letter of complete bulls**t saying they'd CCJ me, trash my credit rating, send the bailiffs round to take my stuff etc. They can't do any of this!!!  

ZZPS are just in a incestuous relationship with QDR to Wright Hassall

The joke is that ZZPS just like CST and DRP are members of the BPA ???
Just more proof that the BPA approves MONEY SCAMMERS.

Depending what the new code of practice says about debt collectors, we will no doubt still treat them as street beggars

There is no doubt they must be regulated so the public have an avenue for complaints.
If that does not happen then it's business as normal

Priconbanham

@franticday did you get any further with your investigations? 

I too have received a CST LAW letter from a 16 minute over stay at the Waterglade car park in Clacton last summer. 

I initially appealed the claim and apologised because I had my nieces and my two toddlers with me and we had been in to Next, Costa and B&M and the time had completely run away with me. I also had no idea that there was a time limit on the carpark even though I had only lived 6 miles away for most of my life. However, they were not interested and sent a generic response declining my appeal. So, I decided to ignore additional letters and now this…

Coupon-mad

You apologised? You did nothing wrong!

I hope you are now very angry and will be escalating a complaint with the retail park.

Priconbanham

Of course I apologised, I didn’t know any better at the time. I was more annoyed at myself for not realising that there was a time limit, so I thought I would politely ask them to be forgiving. How naive was I! 

Tomorrow morning I will contact the local MP, Giles Watling, and try to source the details of the land owner. 

Priconbanham

So I have spoken to Morrisons who cant hand over landlord details due to GDPR. They have redirected me to the council and I am waiting for them to call me back. 

Both Morrisons and the person I initially spoke to at the council seemed unwilling to help because of their responses… “there would be clear signs in the carpark” and “I should have paid the fine” 

How do I respond to that? I feel like I don’t have a leg to stand on because I didn’t pay it straight away. They didn’t seem to care that I told them that the people trying to get money from me are money scammers. 

Le_Kirk

Morrisons really should jump to it and get it cancelled - all this nonsense about GDPR is just that, nonsense.  Some car parks have a large board outside showing all the stores on the retail park and on the bottom of that board is usually the agent/managing agent or landlord details - it's hardly GDPR proof, does it say on the board that nobody must read it?  You should tell Morrisons that, whilst you have enjoyed shopping there in the past, it is a pity they have tainted the last ever visit by you or any of your family and friends as you cannot afford to shop there again if every trip comes with a £100 surcharge!

Coupon-mad

It's nothing to do with the Council.  And it's not a fine AND if the signs were clear and very prominent, drivers would read them and know.

Relax.  They have no idea what they are talking about.  We do these cases every day and people MUST NOT pay unfair and extortionate private parking charges.

We've even been instrumental in getting the law changed.