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Amazon sent an empty box and refuse to refund my £663
Comments
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grandadgolfer said:I have had a few Amazon packages that have opened without breaking seal/rip seal and would easily be resealed to look untampered
https://www.ebay.co.uk/sch/i.html?_nkw=amazon+brand+tape&_trksid=p2334524.m4084.l1313&_odkw=amazon+tape&_osacat=26221
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y3sitsm3 said:grandadgolfer said:I have had a few Amazon packages that have opened without breaking seal/rip seal and would easily be resealed to look untampered
https://www.ebay.co.uk/sch/i.html?_nkw=amazon+brand+tape&_trksid=p2334524.m4084.l1313&_odkw=amazon+tape&_osacat=262211 -
y3sitsm3 said:Thrugelmir said:y3sitsm3 said:Thrugelmir said:Diamandis said:Get them to send you the package weight upon delivery if they are claiming to have that information.
A processor doesn't weigh much and its weight is easily dwarfed by the packaging.
If it was opened by the courier and resealed, the OP would have no chance.
Removing a 53g processor by someone after it had left Amazon is highly unlikely to flag up any discrepancy.0 -
I was in a similar situation last year.
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ricone said:I was in a similar situation last year.All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.1 -
After more talks to customer services and emails I gave up.
They insisted the correct item was sent to me.
The item cost around £60.
I’m sure other people can give better advise.0 -
DB1904 said:y3sitsm3 said:grandadgolfer said:I have had a few Amazon packages that have opened without breaking seal/rip seal and would easily be resealed to look untampered
https://www.ebay.co.uk/sch/i.html?_nkw=amazon+brand+tape&_trksid=p2334524.m4084.l1313&_odkw=amazon+tape&_osacat=26221
I have though, and I suspect millions of others have too.
And since we're playing super-pedant, I don't literally mean the rolls of tape in the eBay listing.0 -
The exact same thing happened to me last week, it was a £400 Garmin watch. I did open the package within 5 minutes of receiving, the actual Amazon box was intact, and the watch box was inside, however that box was empty with not even a charger in it. Amazon completely refused to do anything about it and directed me to the Police. However, the Police wouldn't even file a report as the delivery box did not look like it was broken into, therefore in theor eyes, it's on Amazon and their warehouse processes. I was totally taken aback by how rude every single Amazon customer services person was, just basically implying I was at fault and I was the thief. I've logged it with my bank, but not sure I'll get anywhere. If anyone else has any suggestions, please help!0
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AliceCim said:The exact same thing happened to me last week, it was a £400 Garmin watch. I did open the package within 5 minutes of receiving, the actual Amazon box was intact, and the watch box was inside, however that box was empty with not even a charger in it. Amazon completely refused to do anything about it and directed me to the Police. However, the Police wouldn't even file a report as the delivery box did not look like it was broken into, therefore in theor eyes, it's on Amazon and their warehouse processes. I was totally taken aback by how rude every single Amazon customer services person was, just basically implying I was at fault and I was the thief. I've logged it with my bank, but not sure I'll get anywhere. If anyone else has any suggestions, please help!3
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AliceCim said:If anyone else has any suggestions, please help!In the game of chess you can never let your adversary see your pieces2
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