Infotainment Subscription

Herzlos

Submit a letter before action to the Tesla dealership for 9 years worth of subscription payments then follow it up with small claims court.

If you can convince a judge you didn't know about it they should pay up and they might just settle.

Herzlos

tonyh66 said:

Why as a buyer of an £80k car are you crying about a £10 p/m subscription?

Are buyers of expensive cars not allowed to feel ripped off?

Subscription car features are going to hit all of us eventually 

caprikid1

Herzlos said:

tonyh66 said:

Why as a buyer of an £80k car are you crying about a £10 p/m subscription?

Are buyers of expensive cars not allowed to feel ripped off?

Subscription car features are going to hit all of us eventually 

Judging by satisfaction reviews I think buyers of expensive cars are far more likely to feel ripped off. With a higher price tag comes a considerably higher level of expectation. When I bought my £2K golf no one did a big reveal with a large bow and bunch of flowers for the GF.

[Deleted User]

born_again said:

Many documents/\websites show the copyright date as 2022 now, despite being online for a long time.

Eg:© 2022 BBC, which has many historic articles.

You did not need to take the subscription out. System still works without it.

The last sentence here is an absurd principle. You can't sell a car with the promise of a particular service being included and then charge extra for that service later. The only question that matters here is whether the company did actually communicate it properly at the outset.

born_again

Deleted_User said:

born_again said:

Many documents/\websites show the copyright date as 2022 now, despite being online for a long time.

Eg:© 2022 BBC, which has many historic articles.

You did not need to take the subscription out. System still works without it.

The last sentence here is an absurd principle. You can't sell a car with the promise of a particular service being included and then charge extra for that service later. The only question that matters here is whether the company did actually communicate it properly at the outset.

OP said
not as they are now serving me up, an internet document that is copyrighted 2 years after I bought my car

Just pointing out that just because it has a copyright date later does not mean what the OP thinks. 👍

Biggles181

tonyh66 said:

Why as a buyer of an £80k car are you crying about a £10 p/m subscription?

Well because its not the money, it's retrospective changes.  We all have our views.  As I said had I been told I would have been happy with that.  FYI I'm not the only one but many have taken your stance 

Biggles181

Herzlos said:

Submit a letter before action to the Tesla dealership for 9 years worth of subscription payments then follow it up with small claims court.

If you can convince a judge you didn't know about it they should pay up and they might just settle.

All done in the right order.  They are defending it.

Biggles181

Deleted_User said:

born_again said:

Many documents/\websites show the copyright date as 2022 now, despite being online for a long time.

Eg:© 2022 BBC, which has many historic articles.

You did not need to take the subscription out. System still works without it.

The last sentence here is an absurd principle. You can't sell a car with the promise of a particular service being included and then charge extra for that service later. The only question that matters here is whether the company did actually communicate it properly at the outset.

If they had of communicated this at the beginning I would not be taking them to court.  The system doesn't work as sold without the subscription.  I'v already said that and there is no option to connect on the move to your own hotspot .

Biggles181

born_again said:

Deleted_User said:

born_again said:

Many documents/\websites show the copyright date as 2022 now, despite being online for a long time.

Eg:© 2022 BBC, which has many historic articles.

You did not need to take the subscription out. System still works without it.

The last sentence here is an absurd principle. You can't sell a car with the promise of a particular service being included and then charge extra for that service later. The only question that matters here is whether the company did actually communicate it properly at the outset.

OP said
not as they are now serving me up, an internet document that is copyrighted 2 years after I bought my car

Just pointing out that just because it has a copyright date later does not mean what the OP thinks. 👍

OK that's good to know, however they were not able to produce one before that date even using way back time machine which is where they got the 2020 document with other features they now say I am not entitled to.

Herzlos

Biggles181 said:

born_again said:

Deleted_User said:

born_again said:

Many documents/\websites show the copyright date as 2022 now, despite being online for a long time.

Eg:© 2022 BBC, which has many historic articles.

You did not need to take the subscription out. System still works without it.

The last sentence here is an absurd principle. You can't sell a car with the promise of a particular service being included and then charge extra for that service later. The only question that matters here is whether the company did actually communicate it properly at the outset.

OP said
not as they are now serving me up, an internet document that is copyrighted 2 years after I bought my car

Just pointing out that just because it has a copyright date later does not mean what the OP thinks. 👍

OK that's good to know, however they were not able to produce one before that date even using way back time machine which is where they got the 2020 document with other features they now say I am not entitled to.

If it's not on the way back machine it probably wasn't on there at the time. Can you see the main site at the time and see if you can find mention of it? Or anything about in your paperwork?

I'd expect a free trial for a subscription to be mentioned somewhere as the start/end date would be important.