Express Test Refund
in Coronavirus travel help & info
2 replies 112 views
On 12.12.21 I was told by ExpressTest that my refund of £100 will be processed in the next 3-5 working days. I have still not received the refund into my account. I have chased them via email and telephone but nobody can give me a straight answer as to why the refund has not been processed in this time frame. Any advice would be great please
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Assuming its a breach of contract type situation and not a guesture of goodwill you could look at a chargeback (or maybe s75 depending on the answer to the above)