Broadband Bills Going Up... Is anyone writing about this?

Leebobs

All,

With all the news about Gas, Electricity and Council Tax going up, I think everyone has forgotten about the ruse that All broadband and mobile firms have been doing for the past couple of years.  Sticking in a term which allows them to increase their prices mid-contract (without you being able to get out because it was an explicit Term and Condition of Contract) by either CPI or RPI + 3.9%

Here are some examples:
https://www.bt.com/help/broadband/annual-price-changes-and-cpi
https://www.plus.net/help/legal/cpi-plus-guide/
https://www.vodafone.co.uk/pricechanges
https://ee.co.uk/help/help-new/billing-usage-and-top-up/price-increase/mobile-price-changes1
https://www.johnlewisbroadband.com/support/customer-service/cpi-plus-guide/
https://www.o2.co.uk/prices

In December 2021, CPI was 5.1% (RPI was 7.1% in Nov 21) and only forecast to get higher in January 2022 (when BT, EE & PlusNet (all the same company) take their update from).  Meaning that in contract Broadband, Land line, Mobile and other charges will be going up by at least 9% in March or April 2022!! 

With minimum contracts of at least 24 months for these providers it seems like a licence to fleece customers when inflation is running rampant.

Leebobs

[Deleted User]

Lots of people are writing about it. No one has forgotten about it. Have a look on Google or other search engine of your choice.

But it's a relatively minor concern in the current circumstances, as it's made clear upfront and low value.

onomatopoeia99

Leebobs said:

All,

With all the news about Gas, Electricity and Council Tax going up, I think everyone has forgotten about the ruse that All broadband and mobile firms have been doing for the past couple of years.  Sticking in a term which allows them to increase their prices mid-contract (without you being able to get out because it was an explicit Term and Condition of Contract) by either CPI or RPI + 3.9%

Not all broadband firms, just the poundshop grade firms that people on here use.  But at least the ones that give sign-on bonuses have finally got wise to the manic switchers that used an increase to leave in a few months, the more that nonsense gets cracked down on, the better.

RG2015

onomatopoeia99 said:

Leebobs said:

All,

With all the news about Gas, Electricity and Council Tax going up, I think everyone has forgotten about the ruse that All broadband and mobile firms have been doing for the past couple of years.  Sticking in a term which allows them to increase their prices mid-contract (without you being able to get out because it was an explicit Term and Condition of Contract) by either CPI or RPI + 3.9%

Not all broadband firms, just the poundshop grade firms that people on here use.  But at least the ones that give sign-on bonuses have finally got wise to the manic switchers that used an increase to leave in a few months, the more that nonsense gets cracked down on, the better.

The OP gave links to BT, Plus net, Vodaphone, EE, John Lewis and O2.

If these are these "poundshop grade" firms, which broadband providers would you say are not?

JJ_Egan

Been mentioned / written about since the start August 2019 .

wild666

When I signed up to Origin they said no price increases for 30 months and they stuck to it and after 30 months my price went up by £1.05p so not that bad and it's still cheaper than many providers for an up to 76 Mb connection

onomatopoeia99

RG2015 said:

onomatopoeia99 said:

Leebobs said:

All,

With all the news about Gas, Electricity and Council Tax going up, I think everyone has forgotten about the ruse that All broadband and mobile firms have been doing for the past couple of years.  Sticking in a term which allows them to increase their prices mid-contract (without you being able to get out because it was an explicit Term and Condition of Contract) by either CPI or RPI + 3.9%

Not all broadband firms, just the poundshop grade firms that people on here use.  But at least the ones that give sign-on bonuses have finally got wise to the manic switchers that used an increase to leave in a few months, the more that nonsense gets cracked down on, the better.

The OP gave links to BT, Plus net, Vodaphone, EE, John Lewis and O2.

If these are these "poundshop grade" firms, which broadband providers would you say are not?

A&A, Watchfront, Uno.

RogerBareford

Leebobs said:

All,

With all the news about Gas, Electricity and Council Tax going up, I think everyone has forgotten about the ruse that All broadband and mobile firms have been doing for the past couple of years.  Sticking in a term which allows them to increase their prices mid-contract (without you being able to get out because it was an explicit Term and Condition of Contract) by either CPI or RPI + 3.9%

Here are some examples:
https://www.bt.com/help/broadband/annual-price-changes-and-cpi
https://www.plus.net/help/legal/cpi-plus-guide/
https://www.vodafone.co.uk/pricechanges
https://ee.co.uk/help/help-new/billing-usage-and-top-up/price-increase/mobile-price-changes1
https://www.johnlewisbroadband.com/support/customer-service/cpi-plus-guide/
https://www.o2.co.uk/prices

In December 2021, CPI was 5.1% (RPI was 7.1% in Nov 21) and only forecast to get higher in January 2022 (when BT, EE & PlusNet (all the same company) take their update from).  Meaning that in contract Broadband, Land line, Mobile and other charges will be going up by at least 9% in March or April 2022!! 

With minimum contracts of at least 24 months for these providers it seems like a licence to fleece customers when inflation is running rampant.

Leebobs

I wouldn't say they are "fleecing customers" when it is a term they contractually agreed too and the increases are based on official CPI figures. If people arn't happy with it then they shouldn't have agreed to it.

Plus at the end of the term you can just haggle to get an even lower price than all the increases over the previous 2 years so there is no real long term increase in prices.

JGB1955

We've been with BT for ever - they just get cheaper every year.  Just threaten to leave and 'Bob's your uncle'.

mongoose2009

that £400 BILLION of money printing had to go somewhere

get used to it

welcome to the 70s