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Proetected No Claims when does it start from?

Guys can anyone advise. 

Does protected No claims start from date of the policy or the start of the year?  I have it but switched inusrance companies in the summer, added it to my new insurance.

I've had 1 claim with my old insurance and now another with my new one. I was expecting it to start from my new poilicy but cannot find out anywhere how it works.
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Comments

  • lisyloo
    lisyloo Posts: 30,094 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It will start with your new policy.
    presumable your NCD was accepted by the new insurer talking account of the old insurance claim?
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Start of the policy 

    But unless you didn't disclose the other accident or it is out of the " have you had any accidents in the last XXX years " then your premium will still rise on renewal as you are classified as greater risk regardless of protected no claims
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  • lisyloo
    lisyloo Posts: 30,094 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Browntoa said:
    Start of the policy 

    But unless you didn't disclose the other accident or it is out of the " have you had any accidents in the last XXX years " then your premium will still rise on renewal as you are classified as greater risk regardless of protected no claims
    I think “will” is too strong.
    ive had a single small claim not increase the premium before.
    depends on size of claims, number of claims etc.
    often it will but it’s too strong to say definitely will.
  • locka
    locka Posts: 61 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 30 December 2021 at 12:54PM
    Yep i advised of the other claim when i joined.  did everything as i should do.   It was expected.  As was my protected no claims I paid for as well

    I assumed it should start from the date of policy, but everywhere i looked both at my insurance company and on independent web sites could not find the answer.

    Looks like i would need to go back to my insurance company then.  thanks for the advise
  • lisyloo
    lisyloo Posts: 30,094 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 30 December 2021 at 2:01PM
    What do you need to go back to them for?
    do you think you reported NCD incorrectly?
    presumably you told them about the claim?
  • GrumpyDil
    GrumpyDil Posts: 2,123 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 30 December 2021 at 3:26PM
    For each insurance company the protection would be from the start date of the policy. 

    It's not clear what your issue is so a little more detail might help. 
  • locka
    locka Posts: 61 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I ask as they are stating on my insurance that no claims is affected.  Which i would have thought it would not have been.    My initially question was protected no claims as if i protect my no claims and are allowed 1 incident, then I've had my one for this year policy so there for would not expect it to change
  • lisyloo
    lisyloo Posts: 30,094 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 30 December 2021 at 4:32PM
    Your Ncd should not be affected this policy year by a claim this policy year.
    are you reading a general document?

    If not you’ll need to give more details about the context.
    where is the statement - general document, your policy?
    which years no claims are they referring to ? and which ncd is affected? The one you started his policy with or the one you’re carrying forward?
    dates would help.
  • locka
    locka Posts: 61 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    lisyloo said:
    Your Ncd should not be affected this policy year by a claim this policy year.
    are you reading a general document?

    If not you’ll need to give more details about the context.
    where is the statement - general document, your policy?
    which years no claims are they referring to ? and which ncd is affected? The one you started his policy with or the one you’re carrying forward?
    dates would help.

    Thanks lisyloo I will go back to my insurance company and confirm all it states is "no claims is affected" id assume it would be neither as i have "protected no claims" as this is only incident with in this policy year" 
  • lisyloo
    lisyloo Posts: 30,094 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I am wondering if they mean you will not an additional year.
    so the current amount is protected, but the number you’ll have at the end of the year is affected ?? By not going up.
    just a guess, best to clarify
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