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Credit on closed 3 account
![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
[Deleted User]
Posts: 0 Newbie
Why would 3 suddenly credit my bank account with £30 - almost 2 years after closing my account with them - after I changed to Tesco?
I was only paying them about £7 per month when my account was running
I was only paying them about £7 per month when my account was running
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Ask the provider?0
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They may then realise that they have made a mistake and want the money back?Neil_Jones said:Ask the provider?0 -
Well I'm not sure what you think you're going to be told here but the only place who can tell you why they've slapped £30 in your account is the company that did it in the first place.If it is/was a direct debit, then under the Direct Debit guarantee "If you receive a refund you are not entitled to, you must pay it back when the organisation asks you to"1
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OK I will ask themNeil_Jones said:Well I'm not sure what you think you're going to be told here but the only place who can tell you why they've slapped £30 in your account is the company that did it in the first place.If it is/was a direct debit, then under the Direct Debit guarantee "If you receive a refund you are not entitled to, you must pay it back when the organisation asks you to"0 -
3 used to ask customers to contact them to claim any outstanding balance from a closed account which is a bit naughty to say the least. My daughter just received a small credit out of the blue for an account she closed a year ago so maybe they've got in trouble and started crediting previous customers with what they are owed?0
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This. I'm pretty sure three owe me smallish amounts on several accounts. I'm just in the process of closing a three account at which point, for the first time in five years I won't have any active three account so will stick in a request to get a final balance on all my recent accounts.psul said:3 used to ask customers to contact them to claim any outstanding balance from a closed account which is a bit naughty to say the least. My daughter just received a small credit out of the blue for an account she closed a year ago so maybe they've got in trouble and started crediting previous customers with what they are owed?
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