Pozitive Energy - rip off deemed prices and not applying price cap?

mrsunnybunny

I recently moved house and ended up in a property where Pozitive Energy is the gas supplier. I am on the deemed tariff which is set at a standing charge of £1.5 a day and a unit rate of 15p per kWh. 

I don’t see how this marries up to the Ofgem price cap. From what I can see the price cap assumes 12000kwh of gas for a total charge of £583.

The Pozitive Energy is 547.5 in standing charges plus £1800 variable for a total of £2347.5 for gas alone.

Surely this can’t be right under the price cap or am I missing something?

MWT

You appear to have a business account for some reason, not a domestic account.

Has the property you are in been previously used for business purposes?

PennineAcute

PE, as far as I know, only supply business customers.  Business customers are exempt from the Ofgem price cap.  The price cap is for residential customers only.

mrsunnybunny

Interesting. They seem to be trying to pull a fast one. It’s new build and they previously supplied the developer. Now they’re taking on the properties and giving residential customers business rates. If that’s the case, I will be taking this to Ofgem who take this quite seriously. 

GingerTim

Does the development have a community heating scheme, and your property a heat interface unit rather than a boiler? The daily standing charge for these scehemes can be about £1.50 (mine is a bit less), but the unit price is overly high.

mrsunnybunny

No, standard gas boiler in each home! 

GingerTim

Ignore me in that case!

Gerry1

Your best bet would be to switch to a Standard Variable Tariff PDQ and then challenge Pozitive Energy and / or the developer.  EDF state that you can joint them on their SVT but only if you call them.

mrsunnybunny

Gerry1 said:

Your best bet would be to switch to a Standard Variable Tariff PDQ and then challenge Pozitive Energy and / or the developer.  EDF state that you can joint them on their SVT but only if you call them.

Thank you! That's what I am doing now - will challenge both the developer and the supplier. Maybe it's just an oversight, but they really should not be signing domestic customers over to a business supplier!

Will also give EDF a call tomorrow!

Robin9

Who supplies the electric?

mrsunnybunny

Robin9 said:

Who supplies the electric?

One of the big 6. They’d be happy to take me, but only on a 2 year fixed tariff with massive exit charges and costing more than 2x the price cap! Utter joke.

Should really have been set up in such a way that both were signed over to a single domestic supplier.