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Please, please help me.

diystarter7
diystarter7 Posts: 5,202 Forumite
1,000 Posts First Anniversary Name Dropper
in Mobiles
Not great with mobiles. I have a Samsung J6a mobile.I have a SD card in it. I moved all 500, odd pictures to SD card 3 times and then deleted pictures. But the new albums were deleted as well. I've spent over an hour on Google but the help there does not help me as possibly they are referring to a different mobile
I can't even find the recycle bin and the camera icon does not give me that option.

Comments

  • diystarter7
    diystarter7 Posts: 5,202 Forumite
    1,000 Posts First Anniversary Name Dropper
    Looking aat the mobile it states Samsung J3 - I'm confused as box states J6
  • flashg67
    flashg67 Posts: 4,156 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Have you tried plugging the phone into a PC with a data cable and/or putting the SD card in a PC? Also, check the 'photos' section of your google account that's linked the phone  - photos are often set to auto back up the the google cloud even without you being aware
  • diystarter7
    diystarter7 Posts: 5,202 Forumite
    1,000 Posts First Anniversary Name Dropper
    phone not linked and have no cable etc - I just about manage to use the mobile phone for pictures etc and just about use my laptop for a-mails, typing and searching the internet.
  • Murmansk
    Murmansk Posts: 1,205 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    When you say "no cable" I'd have thought you will have a cable that goes from your charger to the phone? If so, you can connect the phone to a PC via that but if the prospect of doing this sounds to you like being asked to build the Space Shuttle from scratch and fly it to Venus then .........

    ........take it to a small independent phone shop - the kind of place found in markets, down back streets, they'll probably sort you out at a reasonable price.
  • diystarter7
    diystarter7 Posts: 5,202 Forumite
    1,000 Posts First Anniversary Name Dropper
    Sorry, I see what you are saying.
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If the photos were moved to the card before being deleted its likely they are still there but marked as space available to be overwritten. Don't take any more pictures. As above ask in a local small phone shop.
  • diystarter7
    diystarter7 Posts: 5,202 Forumite
    1,000 Posts First Anniversary Name Dropper
    Thank you. I rarely go out and will try as you have posted soon I hope.
  • mgfvvc
    mgfvvc Posts: 1,259 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 27 December 2021 at 7:00PM
    diystarter7 said:
    Not great with mobiles. I have a Samsung J6a mobile.I have a SD card in it. I moved all 500, odd pictures to SD card 3 times and then deleted pictures. But the new albums were deleted as well.
    ...
    I can't even find the recycle bin and the camera icon does not give me that option.
    To find the recycle bin open the Google Photos app.
    At the bottom right, tap on  Library and yo should then see a button near the top to tap for "Bin".
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