Arkline RBS PPI letter deceased

[Deleted User]

Why not ring up RBS and ask them? No point asking a forum where you might be the only 2 people who had anything similar 

User "casslass" was last on the forum on the 22nd January

casslass

Hi, sorry hadn't checked the forum in a while. 
I did call rbs a few weeks back as I was curious. It is legit but very unclear if it is because there is definitely money to be claimed or not. They said it could take another couple of months to process. I think they indicated they are sorting them out in batches.

Anyone else heard anything more?

Mikky1

I too had this letter back in October, rang RBS who confirmed it was legit but wouldn't share any detail despite the letter being addressed to me. No further info since?!

Greatme

Same with me letter from arkline in October checked if a scam but RBS assured it wasn’t so filled in for and have heard nothing since can’t get any info.

Claire0909

Hi, I had the same letter last October from arkline,  about my deceased mum, I've phoned RBS several times but not had any answers, first I was told I'd hear by Christmas, then March and still nothing. Has anybody heard anything lately? 

Greatme

I rang RBS and yet again no joy apart from the man I spoke too said not a scam if letter came from Arkline who have been appointed by RBS . 

Missy40

Has anyone heard anythung about this ? 

Aquarius54

I also had letter last October re my late mother. Recently received a letter from RBS stating how much they owe her estate and that I will shortly be getting a cheque. I must admit I had misgivings when received Arkline letter but it appears genuine and that it is just taking time to process.

casslass

So I started the thread.....today I received a letter with the amount I am due which is a nice amount. A cheque will be issued in 28 days. A nice surprise 

pondy67

I got a letter back in November
My father was customer of RBS i know he had loans and a credit card, he also passed away in 2012
I have phoned RBS on several occasions only one advisor was helpful the rest have been close to rude, they wont give you any info, except this one very helpful lady who gave me lots of details and reference numbers to the claims, that was back in April
still waiting to here from them
Still cant help thinking its a scam