Money owed

sheramber

none of the posts on facebook sound like trade  customers.

I would think that it is a requirement of being on an industrial estate that they do not sell to the public. So they get round that by making their customers ' trade customers'.

lindylootoo

https://cumbria.gov.uk/tradingstandards/officelocations.asp

RyRob96

I have already tried calling the local trading standards office, they put me on hold and transferred me to citizens advice. Citizens advice told me I cannot directly speak to the trading office. 

Billy’s Carpets appear to operate at other Towns as well and they all appear to use the same style on their websites, none of them disclose whether they are individuals trading as Billys Carpets or Billys Carpets Ltd etc. Interestingly there is a Billys Carpets Retford Ltd and the Director of this company is called Vanessa McCullouch, possibly related. It might even be that this company trades as Billys Carpets and may be behind the buisnesses however I cannot locate a link at this point, only the surname.

The Business advertise that they provide credit services, would I be able to ask the credit provider details about the company I paid money to? 

pinkshoes

robatwork said:

pinkshoes said:

Your contract is with the business, so send the "Letter Before Action" to the business address.

This "William McCulloch" person was clearly an employee as they had access to their Facebook page and were obviously posting as a company representative, so you paid their "business". If he has done a runner with the money, then they need to refund you, and they then need to chase him for the money. 

I would suggest that William is in fact "Billy" so more than a humble employee. 

I wonder if it's the same Billy McCulloch that owns "Carpets R Us" in Dunston, that also has a Vanessa McCulloch linked to it? Vanessa is also director of Billy's Carpets.


https://find-and-update.company-information.service.gov.uk/company/08666388/officers
https://find-and-update.company-information.service.gov.uk/company/12825463/officers

https://www.facebook.com/billy.mcculloch.52/reviews

pinkshoes

Posted at the same time as you!

It would appear Billy and his wife (?) own the company(s), so just send your letter before action to the shop. Don't mention the assault. Keep that separate...

According to Facebook, Carpets R Us are still trading but companies house says otherwise...

RyRob96

pinkshoes said:

Posted at the same time as you!

It would appear Billy and his wife (?) own the company(s), so just send your letter before action to the shop. Don't mention the assault. Keep that separate...

According to Facebook, Carpets R Us are still trading but companies house says otherwise...

What are the chances! 

I used a solicitor to send the letter before action, to which the company failed to respond. 

I used a solicitor because it was stressing me out and I did not know what to. In the process of me instructing them, a family member recommended I use this forum. 

My solicitor has come back and said “The reply period in the letter before action sent on your behalf to Billy's Carpets and Sofas has now expired. If you would like this practise to proceed and issue a court claim.” 

I have taken a section out of the solicitor email.

As they have not responded I wanted to see if anyone on here could help. As using a solicitor will obviously cost me money and I wanted to see what opinions I could get due to complexity of this whole situation 

pinkshoes

No solicitor needed. The small claims court is very straight forward...

Manxman_in_exile

@RyRob96 Please forgive me for asking, but I'm a bit confused by what has happened here?

In your first post today at 2:47pm - and again at 5:47pm - you ask for advice as to whom you should send a letter before claim.

Then, later this evening, you reveal that your solicitor (who you hadn't previously mentioned) is asking you whether you want them to go ahead and sue Billy's Carpets as they haven't yet replied to the Letter Before Claim your solicitor has already sent them(?).

RyRob96 said:

...I used a solicitor to send the letter before action, to which the company failed to respond.

I used a solicitor because it was stressing me out and I did not know what to. In the process of me instructing them, a family member recommended I use this forum. 

My solicitor has come back and said “The reply period in the letter before action sent on your behalf to Billy's Carpets and Sofas has now expired. If you would like this practise to proceed and issue a court claim.” 

I have taken a section out of the solicitor email...

I don't want to appear nit-picky or (over-) pedantic, but it's difficult for people to give you help if you don't reveal the whole story in the first place.

So has a Letter Before Claim already been sent to Billy's Carpets and they've failed to respond within 14 days, or has something else happened?

robatwork

Indeed - don't drip feed information - not only does it make any help that is offered possibly incorrect but it makes a mess of the carpet, be it silver, grey or Battleship Billy. 

RyRob96

Hi,

I do apologies in drip feeding the conversation. I didn’t want to over complicate trying to explain.


the letter before action was sent by a solicitor to the company Billy’s carpets and sofas on 02/12/2021. 

On 16/12/21 my solicitor said 
The reply period in the letter before action sent on your behalf to Billy's Carpets and Sofas has now expired. If you would like this practise to proceed and issue a court claim, I require a payment for £80.00 in respect of the fee required by the court to issue proceedings