Aqua Reward Credit Card

Baoser

Does anybody else have an Aqua Reward CC? Can you still see your statements with your cashback balance?

I know they've recently pulled the card but I've had mine since 2018. I have paperless statements but used to be able to log into my account and view a properly generated PDF statement which lists the cashback. The only statements that can be downloaded now are the .CSV generated files.

Se1Lad

I can download pdf statements through the iPhone app:

These show total cashback on the last page:

Gerry1

As Se1Lad says, I can download a PDF using the Android app.

penners324

There are pdf statements available in the app still. 

Baoser

Thanks all. I must admit I've not embraced mobile banking. Paranoia I guess. Even with online banking I have to turn off the wifi on my router first.

Just checked the web version today and it looks like the option to download the PDF statement is back. Just glad to see they haven't cancelled the cashback.

penners324

I'm all in by using Starling...

penners324

I've been online only since 2001 when my main account was Cahoot. Online to app wasn't an issue

SebH

Just to clarify what may have been going on with the OP’s initial confusion: the PDF statement in online banking (and the mobile app) which shows the cashback doesn’t seem to be available for a day or two after a new statement is first generated. This is the case every month.

I’ve always assumed it’s likely because something has to be updated in the system to allow for the PDF to be generated, and it must take place during some kind of overnight processing.

So this is not surprising at all, it’s quite normal.

jbrassy

Baoser said:

Thanks all. I must admit I've not embraced mobile banking. Paranoia I guess. Even with online banking I have to turn off the wifi on my router first.

Why? Online banking logins are encrypted? Who else is going to have access to your router? Why not just change the password on your router if you're that worried?

Baoser

SebH said:

Just to clarify what may have been going on with the OP’s initial confusion: the PDF statement in online banking (and the mobile app) which shows the cashback doesn’t seem to be available for a day or two after a new statement is first generated. This is the case every month.

I’ve always assumed it’s likely because something has to be updated in the system to allow for the PDF to be generated, and it must take place during some kind of overnight processing.

So this is not surprising at all, it’s quite normal.

That does seem to make sense. I had just reached my billing cycle and wanted to log in to check my cashback. I just thought the PDF document was an auto generated mail merge. Didn't think there may still be somebody there in the background putting the document together.

Baoser

jbrassy said:

Baoser said:

Thanks all. I must admit I've not embraced mobile banking. Paranoia I guess. Even with online banking I have to turn off the wifi on my router first.

Why? Online banking logins are encrypted? Who else is going to have access to your router? Why not just change the password on your router if you're that worried?

Yes I do do online banking. It's mobile banking I don't do. I still don't trust all this data flying through the air. And for this reason I turn off wifi before I log into my online banking.

As for the router, yes I've changed the password. I've also changed the SSID so anybody 'browsing' won't know my ISP/router I use. I even go one better and when entering my passwords I use the On Screen Keyboard (OSK) so if I've inadvertently picked up a keylogger they will only register mouse clicks.

Nothing is unhackable. It's just a matter of time, experience and determination. I don't know if my next door neighbour is a member of Anonymous or not.     (Yes I work in IT)