Cistern not covered by plumbing insurance?

Gary_Laurus

Hi all,

Bought comprehensive cover with domestic & general (provided by EDF) for plumbing, heating, electrical wiring etc

Unfortunately, they won't fix the issue (leaking when flushed) with the cistern

Just wondering

1. are there plumbing insurance policies that cover cistern repair/replacement?

2. are there cistern types that are easy to repair? perhaps non-ceramic cisterns?

Thanks in advance for any advice you might be able to impart.

Sandtree

1) Most of these things arent insurance but service plans... for the average person it doesnt make too much difference but does mean there is no escalation to the Financial Ombudsman if you have a complaint etc. Never spent any time looking at these types of policies to be able to recommend any.

2) The only type of cistern that is difficult to fix is a concealed one and thats just a matter of difficult access rather than it being more difficult to repair. 

tasticz

The edf boiler insurance policy (all variations) is rubbish. I am always going to stick with home serve or British Gas after my experience with them.

csgohan4

or consider self funding. The money I would pay for BG/homeserve, I could get  a new boiler every 4-5 years

TELLIT01

Leaking when flushed suggests that the seal from the cistern, or where it enters the toilet bowl has failed.  It will be a simple job for a plumber.  Certainly not reason to replace the entire cistern.

csgohan4

TELLIT01 said:

Leaking when flushed suggests that the seal from the cistern, or where it enters the toilet bowl has failed.  It will be a simple job for a plumber.  Certainly not reason to replace the entire cistern.

i just replaced a new toilet and sink, with some small tiling for around under 200 quid. Excluding parts. You can choose what you want installed.  I would use the local plumber option

Tigsteroonie

We have a (poorly) concealed cistern to a low-level toilet (pipe rather than close-coupled). Over the last five years I have self-fixed a leak from the bottom of the cistern, replaced a part of the siphon, and fixed a leak from the back of the toilet by replacing the gasket. It's not difficult work, Youtube can guide you. 

Gary_Laurus

TELLIT01 said:

Leaking when flushed suggests that the seal from the cistern, or where it enters the toilet bowl has failed.  It will be a simple job for a plumber.  Certainly not reason to replace the entire cistern.

Thank you very much, according to the plumber the close-coupled fixings and a rubber doughnut has to be replaced? does £160 sound reasonable for the job? or will it be  better to replace the entire cistern?