NS&I and my phone number

Swipe

Daliah said:

Swipe said:

I have my landline registered because their stupid system didn't accept their code from my mobile. I hope texts will work ok on that.

This sounds like a problem with your mobile or with your connection, rather than an NS&I system problem. 

Not so, NS&I told me it was affecting a large number of customers at the time (a couple of months ago)

maxsteam

My experience is that it's not the format of the number that matters, it's the network provider. It sounds odd and it's not what you would expect from a large organisation that manages huge amounts of other people's money but I have found that their phone verification system works with some networks but not with others.

Daliah

Rollinghome said:

But then what would you do with your days? 

Thank you for your concern 🤣

Shankers

Daliah said:

I know how it works at NS&I as I have already tested it out, in all possible combinations for UK mobile and landlines. This is why I can safely conclude what I posted earlier - i.e.  it doesn't matter whether you enter your number with a leading zero or not. It works either way at NS&I.

Notwithstanding that, it would be useful if NS&I actually did tell people. For starters, we wouldn't need this thread...................

I took GeoffTF's advice and called. What you've said, Daliah, is the case. Just as well I phoned though as there was a * in my number which I could not alter myself.