Neighbour has my parcels - what can I do??

TELLIT01

Jenni_D said:

And any claim would have to be made by the person who arranged the delivery/ordered the goods, not the OP.

@AdaF really does need to come back and address the point as to whether this was a single delivery, or several deliveries all with the same issue.

The OP did say it was separate deliveries using a number of different courier companies.  Seems unlikely they would all fail to deliver to the address on the packages.  As has been said, the OP needs solid evidence that the packages were delivered successfully to the address.

We had a package delivered here last week, which was for an address on a different road completely.  I took it round and the lady said she had contacted the courier who confirmed that it had been misdelivered, and the address it had been delivered to.  Unfortunately the address they claimed to have delivered it to was wrong.  I can imagine the situation if the expected recipient had gone to that property and kicked off when they denied all knowledge of the package.  That is far less likely to be the problem with multiple carriers.

the_lunatic_is_in_my_head

It would be worth the OP asking for screenshots of the orders from the family member just to ensure it actually is the other address they think it is, if the family member mistyped the house number they could have easily mistyped the postcode. 

Jenni_D

TELLIT01 said:

Jenni_D said:

And any claim would have to be made by the person who arranged the delivery/ordered the goods, not the OP.

@AdaF really does need to come back and address the point as to whether this was a single delivery, or several deliveries all with the same issue.

The OP did say it was separate deliveries using a number of different courier companies.

To be fair (to me) ... I did acknowledge that fact almost 30 minutes before you posted.  

Manxman_in_exile

I'm a bit surprised that so many posters have just accepted the OP's conclusion that their "neighbour has my parcels" and that they must therefore be keeping them dishonestly.  The OP may be correct, or they may simply be jumping to unjustified conclusions.  All the OP knows is that their unreliable relative says they used the wrong address(!) and that the courier - whom the OP has no agreement with - says it was delivered to that wrong address.

I'm not criticising the OP - I'm just suggesting that before accusing a neighbour of dishonesty or making "veiled" threats about reporting it to the police, the OP needs to be at least 100% certain (ie no room for any doubt at all) about what has happened.

First - it's not the OP's problem.  Their relative needs to be dealing with the courier about this.

Second - if the courier has delivered it to the right address provided by the relative, it's not the courier's problem either - it's the relative's.

(My wife spent several years criticising Royal Mail of incompetence and/or dishonesty because her brother never received any letters, cards or presents that she sent him at "his address" in London.  It was only after he moved to another address that she discovered that their - idiot - mother had given her the wrong address ).

Third - just because somebody says it hasn't been delivered to them when when the courier says it has, doesn't necessarily mean either that the neighbour knows it has been delivered to them, or that they are being dishonest.  (We had a package delivered by RM just before last Christmas last year - no notification through the letterbox - that we didn't eventually find until over two weeks later.  Earlier this year our nextdoor neighbour was visiting everyone to see if they had received the bicycle roof-rack for her car that had apparently "been delivered" to her - she couldn't find it anywhere.  A week later she told us she had found it - on a part of her property that was supposedly inaccessible without a key!)

Fourth - I wouldn't necessarily trust what a relative who used the wrong address in the first place told me...

Fifth - the neighbour has returned it to sender and doesn't want to tell the OP because they don't want to become involved in one of those address scams - see PS below.

There could be all manner of alternative explanations for what has happened.

The point I'm trying to make - probably very badly - is that the worst possible thing the OP can do is to make any sort of accusations against their neighbour unless the OP is absolutely 100% certain that they know what has happened - and is not just speculating...

(PS - I know that when our nextdoor neighbour asked if the roof-rack had been delivered to us, I didn't even bother checking because the question appeared so ridiculous.  If somebody from several doors away came to ask if something for them had been delivered to me because their relative had got the address wrong, I wouldn't bother checking too carefully either.  I'd be too aware of that scam on the scams board where fraudsters order stuff to the wrong address and then try to claim it off the innocent addressee.  The only person definitely at fault here is the sender... )

Norman_Castle

AdaF said:

I have asked the neighbour if they have them and they are saying they don't - I'm finding it hard to believe that 4 parcels (most of which contain Christmas presents and alcohol!) can all go missing, the courier websites all say that they have been delivered to that address.

I put a letter through their letter box with my number asking for them to get in contact as I am sure they have my parcels but are not handing them over. So far they have ignored that note.

Have you asked them in person or just put a note through the door expecting them to phone you?

pinkshoes

@Manxman_in_exile I think most are making the assumptions that:

1. the postcode and address are correct other than house number (as stated in the OP)

2. the OP has some sort of photo evidence by at least one if not more of the couriers showing the parcel inside the neighbour's door, hence they thought to ask the neighbour. 

(otherwise yes it would be unwise to go accusing the neighbour of theft without proof)

zagfles

Indeed - see this thread from the neighbour's (possible) POV! People there were advising OP to deny receiving the package! (not quite the same re name, but still a possible explaination for the neighbour's behaviour if the parcels were delivered)

https://forums.moneysavingexpert.com/discussion/5353998/item-delivered-in-husbands-name-that-he-did-not-order/p1

IvanOpinion

Assuming they went to the neighbour then what are the odds that Dave, down the pub, has told the neighbour that they are unsolicited goods and they can keep them?