import charges

HeinzVarieties

visidigi said:

HeinzVarieties said:

pinkshoes said:

caprosyn said:

Hi,

I recently received an item from abroad. i was not aware of any import charges associated with this item for £270. However, once delivered by the courier while i was out, i was more than happy to receive my goods. 5 days later i received an invoice for £70 from the courier for import tax fees. Since i was not made aware of the charges, the courier did not try to collect the fees or give an invoice to reflect this fee at point of delivery, should i be left with the bill? my argument is simple, if i would have been made aware of the fees, i would have simply rejected the item. any help or guidance you can give would be most appreciative. 

many thanks
paul

I have highlighted the important line in bold. 

There have been import taxes and duty on most goods when importing for as long as I can remember.

It is entirely up to you to weigh up the cost of goods from abroad plus their import tax or whether it works out cheaper buying from the UK.

Pay the import duty, then pay for the goods to be returned and claim the duty back. 

I just sent a parcel off to Germany and I know that there is no import duty on gifts upto the value of £39 (including the cost of postage) so I made sure it was under this amount.

You can't reclaim the import duty/tax if you've simply decided you don't want the item, only if the goods are faulty.

And why do you think that?...

Bolding is mine. if you export them again you can claim it back - https://www.gov.uk/guidance/refunds-and-waivers-on-customs-debt

Claims for rejected imports

You can claim repayment or remission on goods imported from outside the UK when:

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under
• they’re the same goods from the original customs declaration
• you’ve not used any goods, other than the minimum necessary to establish they were defective or did not comply with the contract
• you’ve not sold the goods after finding them to be defective, damaged or not compliant with the contract
• you’ll re-export or destroy the goods

You cannot make a claim if you already knew the goods were damaged or defective when the contract for sale was made.

You must submit form C&E1179 at least 48 hours before the goods are packed for re-export or destruction.

You missed the 

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under

part.

it's not 1 OR 2 OR 3 OR 4.  It's 1 AND 2 AND 3 AND 4.

You need to be compliant with all the bullet points to be able to claim a refund.

HeinzVarieties

visidigi said:

HeinzVarieties said:

visidigi said:

HeinzVarieties said:

pinkshoes said:

caprosyn said:

Hi,

I recently received an item from abroad. i was not aware of any import charges associated with this item for £270. However, once delivered by the courier while i was out, i was more than happy to receive my goods. 5 days later i received an invoice for £70 from the courier for import tax fees. Since i was not made aware of the charges, the courier did not try to collect the fees or give an invoice to reflect this fee at point of delivery, should i be left with the bill? my argument is simple, if i would have been made aware of the fees, i would have simply rejected the item. any help or guidance you can give would be most appreciative. 

many thanks
paul

I have highlighted the important line in bold. 

There have been import taxes and duty on most goods when importing for as long as I can remember.

It is entirely up to you to weigh up the cost of goods from abroad plus their import tax or whether it works out cheaper buying from the UK.

Pay the import duty, then pay for the goods to be returned and claim the duty back. 

I just sent a parcel off to Germany and I know that there is no import duty on gifts upto the value of £39 (including the cost of postage) so I made sure it was under this amount.

You can't reclaim the import duty/tax if you've simply decided you don't want the item, only if the goods are faulty.

And why do you think that?...

Bolding is mine. if you export them again you can claim it back - https://www.gov.uk/guidance/refunds-and-waivers-on-customs-debt

Claims for rejected imports

You can claim repayment or remission on goods imported from outside the UK when:

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under
• they’re the same goods from the original customs declaration
• you’ve not used any goods, other than the minimum necessary to establish they were defective or did not comply with the contract
• you’ve not sold the goods after finding them to be defective, damaged or not compliant with the contract
• you’ll re-export or destroy the goods

You cannot make a claim if you already knew the goods were damaged or defective when the contract for sale was made.

You must submit form C&E1179 at least 48 hours before the goods are packed for re-export or destruction.

You missed the 

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under

part.

it's not 1 OR 2 OR 3 OR 4.  It's 1 AND 2 AND 3 AND 4.

You need to be compliant with all the bullet points to be able to claim a refund.

Yes. But you can meet all four by changing your mind, If its shoes 'they are smaller than stated', if its clothes 'they aren't oc adequate quality. If its headphones... 'they don't sound like they said they would etc....heck they could even turn up too late for the purpose they were bought for....

They don't have to be 'defective' they just have to not meet the terms of the contract - of which there are a millions + reasons...

Which has nothing to do with what you bolded. You were clearly trying to point out that you can just send them back or destroy them and claim the duty back, which clearly you can't.

I should have expected the Pedant Rights forum to be, well, pedantic about it but in the interest of not writing out a lot of irrelevant drivel, I saved myself the time but not including the option to return them if they didn't fit the contract, as it's very clear that they do.  In hindsight, and as expected, I've wasted far more time by not including the irrelevant part about not meeting contractual terms.

It's also not allowed to encourage other forum members to break the law, which you clearly are doing.

visidigi

HeinzVarieties said:

visidigi said:

HeinzVarieties said:

visidigi said:

HeinzVarieties said:

pinkshoes said:

caprosyn said:

Hi,

I recently received an item from abroad. i was not aware of any import charges associated with this item for £270. However, once delivered by the courier while i was out, i was more than happy to receive my goods. 5 days later i received an invoice for £70 from the courier for import tax fees. Since i was not made aware of the charges, the courier did not try to collect the fees or give an invoice to reflect this fee at point of delivery, should i be left with the bill? my argument is simple, if i would have been made aware of the fees, i would have simply rejected the item. any help or guidance you can give would be most appreciative. 

many thanks
paul

I have highlighted the important line in bold. 

There have been import taxes and duty on most goods when importing for as long as I can remember.

It is entirely up to you to weigh up the cost of goods from abroad plus their import tax or whether it works out cheaper buying from the UK.

Pay the import duty, then pay for the goods to be returned and claim the duty back. 

I just sent a parcel off to Germany and I know that there is no import duty on gifts upto the value of £39 (including the cost of postage) so I made sure it was under this amount.

You can't reclaim the import duty/tax if you've simply decided you don't want the item, only if the goods are faulty.

And why do you think that?...

Bolding is mine. if you export them again you can claim it back - https://www.gov.uk/guidance/refunds-and-waivers-on-customs-debt

Claims for rejected imports

You can claim repayment or remission on goods imported from outside the UK when:

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under
• they’re the same goods from the original customs declaration
• you’ve not used any goods, other than the minimum necessary to establish they were defective or did not comply with the contract
• you’ve not sold the goods after finding them to be defective, damaged or not compliant with the contract
• you’ll re-export or destroy the goods

You cannot make a claim if you already knew the goods were damaged or defective when the contract for sale was made.

You must submit form C&E1179 at least 48 hours before the goods are packed for re-export or destruction.

You missed the 

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under

part.

it's not 1 OR 2 OR 3 OR 4.  It's 1 AND 2 AND 3 AND 4.

You need to be compliant with all the bullet points to be able to claim a refund.

Yes. But you can meet all four by changing your mind, If its shoes 'they are smaller than stated', if its clothes 'they aren't oc adequate quality. If its headphones... 'they don't sound like they said they would etc....heck they could even turn up too late for the purpose they were bought for....

They don't have to be 'defective' they just have to not meet the terms of the contract - of which there are a millions + reasons...

Which has nothing to do with what you bolded. You were clearly trying to point out that you can just send them back or destroy them and claim the duty back, which clearly you can't.

I should have expected the Pedant Rights forum to be, well, pedantic about it but in the interest of not writing out a lot of irrelevant drivel, I saved myself the time but not including the option to return them if they didn't fit the contract, as it's very clear that they do.  In hindsight, and as expected, I've wasted far more time by not including the irrelevant part about not meeting contractual terms.

It's also not allowed to encourage other forum members to break the law, which you clearly are doing.

Uhhh...oooooookay!


You were the only one making a sweeping statement that you could only claim it back when it was faulty. I merely made a point of bolding the point which contradicted your 'advice'.

Your statement was incorrect. You can claim it back as long as the item are re-exported as you can't tax something that doesn't that no longer exists in the country it was imported into if its in it original, unused condition (trying on is allowed under the term of minimum necessary to determine - same as our regs on distance selling).

There is no law breaking going on in the advice given. 

HeinzVarieties

visidigi said:

HeinzVarieties said:

visidigi said:

HeinzVarieties said:

visidigi said:

HeinzVarieties said:

pinkshoes said:

caprosyn said:

Hi,

I recently received an item from abroad. i was not aware of any import charges associated with this item for £270. However, once delivered by the courier while i was out, i was more than happy to receive my goods. 5 days later i received an invoice for £70 from the courier for import tax fees. Since i was not made aware of the charges, the courier did not try to collect the fees or give an invoice to reflect this fee at point of delivery, should i be left with the bill? my argument is simple, if i would have been made aware of the fees, i would have simply rejected the item. any help or guidance you can give would be most appreciative. 

many thanks
paul

I have highlighted the important line in bold. 

There have been import taxes and duty on most goods when importing for as long as I can remember.

It is entirely up to you to weigh up the cost of goods from abroad plus their import tax or whether it works out cheaper buying from the UK.

Pay the import duty, then pay for the goods to be returned and claim the duty back. 

I just sent a parcel off to Germany and I know that there is no import duty on gifts upto the value of £39 (including the cost of postage) so I made sure it was under this amount.

You can't reclaim the import duty/tax if you've simply decided you don't want the item, only if the goods are faulty.

And why do you think that?...

Bolding is mine. if you export them again you can claim it back - https://www.gov.uk/guidance/refunds-and-waivers-on-customs-debt

Claims for rejected imports

You can claim repayment or remission on goods imported from outside the UK when:

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under
• they’re the same goods from the original customs declaration
• you’ve not used any goods, other than the minimum necessary to establish they were defective or did not comply with the contract
• you’ve not sold the goods after finding them to be defective, damaged or not compliant with the contract
• you’ll re-export or destroy the goods

You cannot make a claim if you already knew the goods were damaged or defective when the contract for sale was made.

You must submit form C&E1179 at least 48 hours before the goods are packed for re-export or destruction.

You missed the 

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under

part.

it's not 1 OR 2 OR 3 OR 4.  It's 1 AND 2 AND 3 AND 4.

You need to be compliant with all the bullet points to be able to claim a refund.

Yes. But you can meet all four by changing your mind, If its shoes 'they are smaller than stated', if its clothes 'they aren't oc adequate quality. If its headphones... 'they don't sound like they said they would etc....heck they could even turn up too late for the purpose they were bought for....

They don't have to be 'defective' they just have to not meet the terms of the contract - of which there are a millions + reasons...

Which has nothing to do with what you bolded. You were clearly trying to point out that you can just send them back or destroy them and claim the duty back, which clearly you can't.

I should have expected the Pedant Rights forum to be, well, pedantic about it but in the interest of not writing out a lot of irrelevant drivel, I saved myself the time but not including the option to return them if they didn't fit the contract, as it's very clear that they do.  In hindsight, and as expected, I've wasted far more time by not including the irrelevant part about not meeting contractual terms.

It's also not allowed to encourage other forum members to break the law, which you clearly are doing.

Uhhh...oooooookay!


You were the only one making a sweeping statement that you could only claim it back when it was faulty. I merely made a point of bolding the point which contradicted your 'advice'.

Your statement was incorrect. You can claim it back as long as the item are re-exported as you can't tax something that doesn't that no longer exists in the country it was imported into if its in it original, unused condition (trying on is allowed under the term of minimum necessary to determine - same as our regs on distance selling).

There is no law breaking going on in the advice given. 

I was using the term faulty as a catch-all for not as described and damaged.  

And I'm sorry but no, you can't just reexport it and claim the tax back. Unless it is faulty (literally faulty, damaged or not as described) you have no right to claim the tax back. It's written plain as day on the HMRC website.

And yes, encouraging people to fabricate reasons for the items not fulfilling the contract is absolutely "wink wink nod nod" encouraging lawbreaking.  And it isn't allowed, for rather obvious reasons. Money "saving" doesn't include breaking the law, even though stealing or committing fraud etc is clearly going to save you money.

visidigi

HeinzVarieties said:

visidigi said:

HeinzVarieties said:

visidigi said:

HeinzVarieties said:

visidigi said:

HeinzVarieties said:

pinkshoes said:

caprosyn said:

Hi,

I recently received an item from abroad. i was not aware of any import charges associated with this item for £270. However, once delivered by the courier while i was out, i was more than happy to receive my goods. 5 days later i received an invoice for £70 from the courier for import tax fees. Since i was not made aware of the charges, the courier did not try to collect the fees or give an invoice to reflect this fee at point of delivery, should i be left with the bill? my argument is simple, if i would have been made aware of the fees, i would have simply rejected the item. any help or guidance you can give would be most appreciative. 

many thanks
paul

I have highlighted the important line in bold. 

There have been import taxes and duty on most goods when importing for as long as I can remember.

It is entirely up to you to weigh up the cost of goods from abroad plus their import tax or whether it works out cheaper buying from the UK.

Pay the import duty, then pay for the goods to be returned and claim the duty back. 

I just sent a parcel off to Germany and I know that there is no import duty on gifts upto the value of £39 (including the cost of postage) so I made sure it was under this amount.

You can't reclaim the import duty/tax if you've simply decided you don't want the item, only if the goods are faulty.

And why do you think that?...

Bolding is mine. if you export them again you can claim it back - https://www.gov.uk/guidance/refunds-and-waivers-on-customs-debt

Claims for rejected imports

You can claim repayment or remission on goods imported from outside the UK when:

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under
• they’re the same goods from the original customs declaration
• you’ve not used any goods, other than the minimum necessary to establish they were defective or did not comply with the contract
• you’ve not sold the goods after finding them to be defective, damaged or not compliant with the contract
• you’ll re-export or destroy the goods

You cannot make a claim if you already knew the goods were damaged or defective when the contract for sale was made.

You must submit form C&E1179 at least 48 hours before the goods are packed for re-export or destruction.

You missed the 

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under

part.

it's not 1 OR 2 OR 3 OR 4.  It's 1 AND 2 AND 3 AND 4.

You need to be compliant with all the bullet points to be able to claim a refund.

Yes. But you can meet all four by changing your mind, If its shoes 'they are smaller than stated', if its clothes 'they aren't oc adequate quality. If its headphones... 'they don't sound like they said they would etc....heck they could even turn up too late for the purpose they were bought for....

They don't have to be 'defective' they just have to not meet the terms of the contract - of which there are a millions + reasons...

Which has nothing to do with what you bolded. You were clearly trying to point out that you can just send them back or destroy them and claim the duty back, which clearly you can't.

I should have expected the Pedant Rights forum to be, well, pedantic about it but in the interest of not writing out a lot of irrelevant drivel, I saved myself the time but not including the option to return them if they didn't fit the contract, as it's very clear that they do.  In hindsight, and as expected, I've wasted far more time by not including the irrelevant part about not meeting contractual terms.

It's also not allowed to encourage other forum members to break the law, which you clearly are doing.

Uhhh...oooooookay!


You were the only one making a sweeping statement that you could only claim it back when it was faulty. I merely made a point of bolding the point which contradicted your 'advice'.

Your statement was incorrect. You can claim it back as long as the item are re-exported as you can't tax something that doesn't that no longer exists in the country it was imported into if its in it original, unused condition (trying on is allowed under the term of minimum necessary to determine - same as our regs on distance selling).

There is no law breaking going on in the advice given. 

I was using the term faulty as a catch-all for not as described and damaged.  

And I'm sorry but no, you can't just reexport it and claim the tax back. Unless it is faulty (literally faulty, damaged or not as described) you have no right to claim the tax back. It's written plain as day on the HMRC website.

And yes, encouraging people to fabricate reasons for the items not fulfilling the contract is absolutely "wink wink nod nod" encouraging lawbreaking.  And it isn't allowed, for rather obvious reasons. Money "saving" doesn't include breaking the law, even though stealing or committing fraud etc is clearly going to save you money.

So you think that duties and taxes apply to goods which are no longer in the country? I mean come on...you can claim it back if its re-exported.

Look at duty drawback - in the current eCommerce growth its use is exploding in logistics circles - why? Because people find items they buy at a distance don't either confirm to contract or listed specification. Highly common in clothing (e.g look at size variance between the likes of H&M, Ralph Lauren and more). Its not fabricating anything, its factual - clothing (and to a lesser extent shoe) sizes are not consistent.

Retailers taking D&T into account on sales are allowed to reclaim duty on the return of goods which recipients do not want anymore (the two examples I know of are online shoe and clothing companies who duty draw back on goods which are returned free off charge if they do not fit or shopper has a change of mind).

Anyway, you're convinced, I disagree, I'll leave it there.

HeinzVarieties

visidigi said:

HeinzVarieties said:

visidigi said:

HeinzVarieties said:

visidigi said:

HeinzVarieties said:

visidigi said:

HeinzVarieties said:

pinkshoes said:

caprosyn said:

Hi,

I recently received an item from abroad. i was not aware of any import charges associated with this item for £270. However, once delivered by the courier while i was out, i was more than happy to receive my goods. 5 days later i received an invoice for £70 from the courier for import tax fees. Since i was not made aware of the charges, the courier did not try to collect the fees or give an invoice to reflect this fee at point of delivery, should i be left with the bill? my argument is simple, if i would have been made aware of the fees, i would have simply rejected the item. any help or guidance you can give would be most appreciative. 

many thanks
paul

I have highlighted the important line in bold. 

There have been import taxes and duty on most goods when importing for as long as I can remember.

It is entirely up to you to weigh up the cost of goods from abroad plus their import tax or whether it works out cheaper buying from the UK.

Pay the import duty, then pay for the goods to be returned and claim the duty back. 

I just sent a parcel off to Germany and I know that there is no import duty on gifts upto the value of £39 (including the cost of postage) so I made sure it was under this amount.

You can't reclaim the import duty/tax if you've simply decided you don't want the item, only if the goods are faulty.

And why do you think that?...

Bolding is mine. if you export them again you can claim it back - https://www.gov.uk/guidance/refunds-and-waivers-on-customs-debt

Claims for rejected imports

You can claim repayment or remission on goods imported from outside the UK when:

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under
• they’re the same goods from the original customs declaration
• you’ve not used any goods, other than the minimum necessary to establish they were defective or did not comply with the contract
• you’ve not sold the goods after finding them to be defective, damaged or not compliant with the contract
• you’ll re-export or destroy the goods

You cannot make a claim if you already knew the goods were damaged or defective when the contract for sale was made.

You must submit form C&E1179 at least 48 hours before the goods are packed for re-export or destruction.

You missed the 

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under

part.

it's not 1 OR 2 OR 3 OR 4.  It's 1 AND 2 AND 3 AND 4.

You need to be compliant with all the bullet points to be able to claim a refund.

Yes. But you can meet all four by changing your mind, If its shoes 'they are smaller than stated', if its clothes 'they aren't oc adequate quality. If its headphones... 'they don't sound like they said they would etc....heck they could even turn up too late for the purpose they were bought for....

They don't have to be 'defective' they just have to not meet the terms of the contract - of which there are a millions + reasons...

Which has nothing to do with what you bolded. You were clearly trying to point out that you can just send them back or destroy them and claim the duty back, which clearly you can't.

I should have expected the Pedant Rights forum to be, well, pedantic about it but in the interest of not writing out a lot of irrelevant drivel, I saved myself the time but not including the option to return them if they didn't fit the contract, as it's very clear that they do.  In hindsight, and as expected, I've wasted far more time by not including the irrelevant part about not meeting contractual terms.

It's also not allowed to encourage other forum members to break the law, which you clearly are doing.

Uhhh...oooooookay!


You were the only one making a sweeping statement that you could only claim it back when it was faulty. I merely made a point of bolding the point which contradicted your 'advice'.

Your statement was incorrect. You can claim it back as long as the item are re-exported as you can't tax something that doesn't that no longer exists in the country it was imported into if its in it original, unused condition (trying on is allowed under the term of minimum necessary to determine - same as our regs on distance selling).

There is no law breaking going on in the advice given. 

I was using the term faulty as a catch-all for not as described and damaged.  

And I'm sorry but no, you can't just reexport it and claim the tax back. Unless it is faulty (literally faulty, damaged or not as described) you have no right to claim the tax back. It's written plain as day on the HMRC website.

And yes, encouraging people to fabricate reasons for the items not fulfilling the contract is absolutely "wink wink nod nod" encouraging lawbreaking.  And it isn't allowed, for rather obvious reasons. Money "saving" doesn't include breaking the law, even though stealing or committing fraud etc is clearly going to save you money.

So you think that duties and taxes apply to goods which are no longer in the country? I mean come on...you can claim it back if its re-exported.

Look at duty drawback - in the current eCommerce growth its use is exploding in logistics circles - why? Because people find items they buy at a distance don't either confirm to contract or listed specification. Highly common in clothing (e.g look at size variance between the likes of H&M, Ralph Lauren and more). Its not fabricating anything, its factual - clothing (and to a lesser extent shoe) sizes are not consistent.

Retailers taking D&T into account on sales are allowed to reclaim duty on the return of goods which recipients do not want anymore (the two examples I know of are online shoe and clothing companies who duty draw back on goods which are returned free off charge if they do not fit or shopper has a change of mind).

Anyway, you're convinced, I disagree, I'll leave it there.

No, you can't just claim the duty back because they're no longer in the country.  If you're importing goods for use in this country you can only claim the duty/VAT back if they're faulty, damaged or essentially "not as described."  And only if you reexport them or destroy them.

When HMRC can repay or remit duties

Your claim must be more than 10 euros in value (£8.86 in pounds sterling) for each customs declaration (for goods that were imported before the 31 December 2020), and £9 for goods that were imported after the 31 December 2020), and we can repay or remit customs duties when:

• you paid duties that were not due, for example, an over payment
• you reject the imported goods because they’re damaged or defective, or do not meet the conditions of their contract
• the debt results from:
  • an error made by customs authorities that you could not have identified
  • circumstances that put you in an exceptional situation compared to other businesses, is outside of normal commercial risk and not the result of any negligence or deception on your part
• you pay the duties but you ask us to invalidate the customs declaration, for example on mail order goods

There is no entry on there for "you reexported the goods" because...on its own that's not a valid reason for having duties reimbursed.

mattyprice4004

If you rejected the item they'd still want paying - they have paid for the VAT and duty on import. 
As the importer it is down to YOU to know about fees when bringing things into the country - it's not a new thing; before Brexit goods from outside of the EU were subject to VAT and duty. 
Ignorance is no defence I'm afraid, and the website or courier don't need to give the option to pay or return. 

I'd pay up and respectfully suggest that you only buy from UK websites if you're not happy paying additional fees etc.