PCN for having exceeded the time limit

D_P_Dance

Fa too much small print on those signs, possibly eight feett in the air too, one is parking one's car mot sommissionin a nuclear power station.  Hva you read this thread,

https://forums.moneysavingexpert.com/discussion/5972164/parking-eye-signs-oxford-road-reading/p1rroy

Also read this WRT the efficacy of ANPR

https://metro.co.uk/2021/10/18/surrey-writing-on-womans-jumper-landed-couple-with-fine-when-she-walked-in-bus-lane-15439916/

olgadapolga

D_P_Dance said:

Of course this is not a lost cause.  I was kept waiting at  Currys for over two hours a couple of years ago when I was buying several large appliances on a business account.   I expect ordering a kitchen at Wrns is a long business as well. 

Sorry about that, I was feeling rather negative last night as a car hit us on the motorway yesterday. Totally the other driver's fault - driving without due care and attention. We were all okay, just a bit shaken, unlike the car that hit us, that wasn't going anywhere. Our car just has what appears to be cosmetic damage. Just more hassle

olgadapolga

Appeal has been submitted, director of company that owns the site has been emailed (albeit indirectly).

Coupon-mad

Looks to me that the 'max stay 30 mins' ANPR camera signs have been added under the t&cs signs recently.  Looks like an afterthought to address a lack of clarity and prominence.

I would complain to the retailers/agents for the site and ask if those signs were added after complaints, and if so, when.  And are they minded to step in and tell ex-clampers PCM to cancel, given they were on Watchdog Rogue Traders admitting they 'make it up most of the time' re appeals.  

Say how intimidated this makes families feel and likely never to return.

olgadapolga

So, I am DELIGHTED to say that Plan A worked!

I emailed the director of the landowner (well, his PA as that was the only email address I could find) with the backstory to how the PCN came to be and she apparently spent several hours today figuring out how to get the PCN cancelled. She then apologised to me for taking so long to reply to my email, although it was just over 24 hours from the time I sent the email to her replying to say that the PCN had been cancelled. What a star she is (and I told her so).

Will print off the email just in case PCM decide to be silly about it.

Coupon-mad

Very good news!  Can you add which car park and who to contact?  It will help others.

Le_Kirk

Excellent - yet another Plan A, second one today!

1505grandad

Well done  -  can you post result on "Successful complaints...." thread:-

https://forums.moneysavingexpert.com/discussion/4766249/successful-complaints-about-private-parking-tickets-how-to-get-them-cancelled

olgadapolga

Coupon-mad said:

Very good news!  Can you add which car park and who to contact?  It will help others.

St. Michael's Retail Park, Basingstoke. Landowner is Area Estates.

There's a small area of about 20 parking spaces in the 30-minute wait area that are covered by ANPR.

The agents of the site haven't responded to my email, nor did my MP. My MP is usually quite proactive so that was a little disappointing.

The restaurant didn't care either, I received a reply stating that they couldn't help.

olgadapolga

1505grandad said:

Well done  -  can you post result on "Successful complaints...." thread:-

https://forums.moneysavingexpert.com/discussion/4766249/successful-complaints-about-private-parking-tickets-how-to-get-them-cancelled

No problem, have added it to the thread.