Energy Price Cap Actual Rates!

mattgod69

Hi everyone 

I was with Igloo energy who is as will know have now gone.  Along, presumably, with many people, I have been switched to E.ON Next.

I am trying to find out what the default rates are for my units of gas and electricity and I cannot believe how difficult it is to find something so simple.  Maybe I am missing something but it just seems that this is made ridiculously complicated.  I have downloaded a spreadsheet from Ofgem which is lovely and full of thousands of figures explaining costs region by region and how they are calculated and what they include, but it is almost useless for what I want as I am only interested in how much I will actually be paying per unit.  I cannot understand why they just cannot say your electricity and gas will be Xp / kilowatt per hour in X part of the country.

Having a figure of £1200 a year is completely meaningless because this will only apply to people who are on typical usage, whatever that is!  I know this makes it easier to understand for the masses but it just is misleading causes complete confusion to those like me who want to actually check what i am charged and calculate the actual cost.

I'm not sure I'm a typical user, although I wouldn't say that my house is completely out of the ordinary!  However, I do seem to use more gas and electricity than their typical users do!

Is anyone else wanting to find out the same?  I only want to check what I am actually been charged and make sure that not charge more for my actual usage than necessary.

Matt

spot1034

You will be on the Next Flex tariff, details of which are here

https://assets.ctfassets.net/gmgnreshss7h/6WrFfQKiuMYJ0YGRCpml5j/9e500c91845c5e72e94219d6bed47141/Next_Flex_Credit.pdf

There is a link to this page on the initial 'A warm welcome to all Igloo Energy Supply limited customers' which Eon put up within hours (maybe less) of their being appointed SOLR, and which has been updated several times since. 

https://www.eonnext.com/igloo-energy

mattgod69

Thanks for the message... I know what tariff i am on with E.ON Next and the the costs i am being charged, but what are the price cap rates?  I have looked online and it seems to be, for a typical direct debit customer, 21p per kWh for electricity and 4p per kWh for gas.  This is lower than the Next Flex rates so does this mean they will adjust the bill down?  Many thanks for your time.  

spot1034

Those are the rates you will be charged! 

Someone else will have to explain the technicalities but as I understand it there is a little bit of flexibility as to how suppliers set their rates to comply with the cap which is why there are slight variations between different suppliers.

bristolleedsfan

mattgod69 said:

Thanks for the message... I know what tariff i am on with E.ON Next and the the costs i am being charged, but what are the price cap rates?  I have looked online and it seems to be, for a typical direct debit customer, 21p per kWh for electricity and 4p per kWh for gas.  This is lower than the Next Flex rates so does this mean they will adjust the bill down?  Many thanks for your time.  

Have you got a direct debit set up with E.ON Next, if so what rates are shown on your dashboard under tariffs?

mattgod69

Yes, i set this up.... rates are:

elec:
26.13p/kWh day and 13.89p/kWh night.... with  28.69p daily standing charge

gas
4.27p/kWh with 30.78p daily standing charge

mattgod69

spot1034 said:

Those are the rates you will be charged! 

Someone else will have to explain the technicalities but as I understand it there is a little bit of flexibility as to how suppliers set their rates to comply with the cap which is why there are slight variations between different suppliers.

cheers for message... so the cap rate is different for everyone then?  i thought the idea was that the rate is capped for everyone at about the same amount? 

bristolleedsfan

mattgod69 said:

Yes, i set this up.... rates are:

elec:
26.13p/kWh day and 13.89p/kWh night.... with  28.69p daily standing charge

gas
4.27p/kWh with 30.78p daily standing charge

Tariff rates you are seeing are not direct debit rates,  possible reason DD you set up very recently, if that is the case rates will update and be backdated

matelodave

The cap rates are different for where you live and how you pay and how the supplier has apportioned the charges between standing charges and the kwh tariff.

Tha'ts why the cap is specified as an annual average charge and does not specify an actual rate. You need to read the OFGEM stuff to root the bones out of it, but as the supplier only has to abide by the annual cap rate he's got a lot of flexibility on how he apportions the costs between s/c and kwh which helps confuse the issue somewhat.

Default tariff cap level: 1 October 2021 to 31 March 2022 | Ofgem

mattgod69

bristolleedsfan said:

mattgod69 said:

Yes, i set this up.... rates are:

elec:
26.13p/kWh day and 13.89p/kWh night.... with  28.69p daily standing charge

gas
4.27p/kWh with 30.78p daily standing charge

Tariff rates you are on are not direct debit rates,  possible reason DD you set up very recently, rates will update and be backdated

Thanks for this... DD was set up a few weeks ago.... 

bristolleedsfan

mattgod69 said:

bristolleedsfan said:

mattgod69 said:

Yes, i set this up.... rates are:

elec:
26.13p/kWh day and 13.89p/kWh night.... with  28.69p daily standing charge

gas
4.27p/kWh with 30.78p daily standing charge

Tariff rates you are on are not direct debit rates,  possible reason DD you set up very recently, rates will update and be backdated

Thanks for this... DD was set up a few weeks ago.... 

I can see rates that you are quoting as being non direct debit rates,https://assets.ctfassets.net/gmgnreshss7h/6WrFfQKiuMYJ0YGRCpml5j/9e500c91845c5e72e94219d6bed47141/Next_Flex_Credit.pdf

I set up a variable direct debit with them, pay on receipt of bill, took 3 communications to be put on direct debit tariff rates

Best if you contact them , direct twitter message very speedy responses has been my experience:)