repair asked for whilst under warranty

Jenni_D

Alderbank said:

There are two issues here, the manufacturer's warranty (presumably Electrolux) and separately your rights in law.

Who did you actually buy it from and how did you pay for it?

Edited to add: when did the fault first appear? was the machine more than 6 months old then?

If you want further help then you really need to answer those questions - they've not been asked just for the fun of it. 🙄

And I'll add one of my own - have you informed the retailer at any point about the issue(s)?

JJ_Egan

OP warranty from the manufacturer  and subject to any terms and conditions they decide upon .

The law your Consumer Rights against the vendor and nothing to do with any manufacturers warranty .

See post above .