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Bus lane fine, Marstons debt collectors demanding £400 by midday

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Hi there,

my step mum who I was living with 8 years ago contacted me today and said a guy from Marstons had contacted her regarding a bus Lane fine for myself dated back to July 2021.

So I called the number he had left her and I was told that because my address details for my car had not been updated on my V5 logbook the initial £100 has now racked up to £405, which is a criminal offence. (He even called me a criminal) I told him I had not even seen the initial fine, and he got all sarcastic and said that it was my fault because I had not updated my logbook address details.

he didn’t want to hear any of my questions I was asking, I was just told I had to pay £405 by midday or else my car was going to be out on live ANPR and if my car is spotted anywhere I will have my car taken off me, there will also be debt collectors going to my new address to collect assets up to that amount. And it would also increase to £550.

I obviously want to appeal this, my car tax and driving licence both have had my new address in for the past 2 years, Do you think I have a leg to stand on to appeal against the added fee costs? I am happy to pay the initial bus Lane fine if £100, but I feel that £400 is a bit snakey..
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Comments

  • D_P_Dance
    D_P_Dance Posts: 11,591 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Please go to pepipoo, we deal with private tickets    
    You never know how far you can go until you go too far.
  • Umkomaas
    Umkomaas Posts: 43,428 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    As bailiffs now seem to be involved, as well as posting on PePiPoo as suggested by @D_P_Dance, you will be helped in dealing with bailiffs/enforcement agents by making contact with 'Bailiff Advice Online'. Sheila, who provides this service, has an extremely good reputation for assisting people with bailiff issues. 

    Calls and the email enquiry service are free.

    Here's your link:

    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Johnersh
    Johnersh Posts: 1,547 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 29 November 2021 at 9:06PM
    Like a bailiff has the power to tap into council ANPR to find your car...

    Probably a wannabe cop who failed his exams and has now been watching too much 'celebrity hunted' on catch up TV.  The tool. 

    Deep breath. Then get advice. 
  • BrownTrout
    BrownTrout Posts: 2,298 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 29 November 2021 at 9:11PM
    Johnersh said:
    Like a bailiff has the power to tap into council ANPR to find your car...

    Probably a wannabe cop who failed his exams and has now been watching too much 'celebrity hunted' on catch up TV.  The tool. 

    Deep breath. Then get advice. 
    Yes this 100% happens. Often in London and other cities they set up ANPR cameras in conjunction with the council on busy roads and then pull over and seize cars flagged. Ive seen it happen myself.

    https://www.nationalbailiffadvice.uk/ANPR-vans-bailiffs.html
  • Coupon-mad
    Coupon-mad Posts: 152,691 Forumite
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     I was just told I had to pay £405 by midday or else my car was going to be out on live ANPR and if my car is spotted anywhere I will have my car taken off me,
    Did you pay?  Hope not.  You need to ask pepipoo how to reset the case if you can at this stage, on the basis you were not served with any PCN.  A bus lane fine is not a criminal offence.  He lied (quelle surprise).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • @Coupon-mad I did pay, because I live at home and didn’t want bailiffs turning up to my new address and taking assets, nor did I want my car taken off me. So I thought best thing to do was pay (as I was given only half an hour before it was taken further with ANPR & more charges) and the appeal after…

    no sorry, the bus lane fine is not a criminal offence, he was meaning not keeping my V5 up to date is
  • emmajones1976
    emmajones1976 Posts: 1,345 Forumite
    1,000 Posts Name Dropper
    edited 30 November 2021 at 10:58AM
    Ignore the stuff about ANPR, they are talking out of their own backsides.  However if they do see your car on the street they can likely clamp it pending you coughing up, but this can only be done by high court bailiffs.  They wont be using ANPR to do this though.

    I would suggest not leaving it directly outside you house.
  • D_P_Dance
    D_P_Dance Posts: 11,591 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You never know how far you can go until you go too far.
  • @Umkomaas thank you so much!! I have contacted Sheila, and she was super helpful! She helped me get my V5c updated and is going to help me with my appeal!
  • Umkomaas
    Umkomaas Posts: 43,428 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    @Umkomaas thank you so much!! I have contacted Sheila, and she was super helpful! She helped me get my V5c updated and is going to help me with my appeal!
    That's good, hope it works out for you. 
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
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