RBS basic account

[Deleted User]

Why is everything the same for a select account but not for a foundation account. 
Because a select account is a current account and it's just swapping over

Why can't I swap everything over to a foundation account

Cos it's a new account. Why if it offers the same facilities as my old account.
Im going around in circles. Something here but.. 

EarthBoy

A Foundation Account is a Basic Account in all but name, so RBS do seem to be making it more difficult than need be to transfer from one to the other.  At least it saves you looking for a new bank. 

FindMyWayBack

So you are trying to have a bank account that if you make an error it won't cost you any money, in your position I can understand why. However I can see that bank would not be happy with this. I suggest you contact the bank and ask to speak to the special support team, failing that do you have a support worker or someone who can help you set up the new account?

[Deleted User]

Hi a basic account is a cash account. It has a stop feature on if there's no money in your account the payment it just doesn't go through. And theres no charges.
No interest is earned on any balance.
Basic accounts are there for folk who get in trouble with money management that end up in debt. 

[Deleted User]

Na not having this why can't I keep my account number and sort code. Not on. 
They say I can keep it for a select account...

[Deleted User]

The speel I've had from RBS.
I may as well go with another bank...
All the accounts have over drafts...
Just looked

Barclays
HSBC

And others offer basic accounts.

And then telling me foundation and select are the same. Are they?
Not on this.

KeepOnKnitting

I can see you are getting in a bit of a tizz. Can you take a deep breath for a moment or two? This isn't as urgent as your brain is trying to tell you that it is.

[Deleted User]

No it's RBS doing this. Every bank offer basic accounts to those in need gov requirements I think they necessary. Duño why they doing this.

born_again

DeletedUser said:

The speel I've had from RBS.
I may as well go with another bank...
All the accounts have over drafts...
Just looked

Barclays
HSBC

And others offer basic accounts.

And then telling me foundation and select are the same. Are they?
Not on this.

You will only get a basic account if you fail to meet the criteria for a current account. You can not simply ask for one.

All you have to do is go for the select acc & keep same details. Then say you want a zero O/D limit. I have several current accounts all with zero O/D as I do not want the facility.

KeepOnKnitting

It sounds like they are changing the format of their basic bank account and as a result they are moving everyone one step up. 

If you want to keep having a basic account they need to change your sort code and account number and call it a foundation account. It sounds like this feels inconvenient and frustrating for you. 

Do you feel like you want to stay with RBS, or are you now set on changing to a new bank? I have basic accounts with both Nationwide and Co-op, and I have found these easy to use.