Letter of condolence - Data protection issue?

Ditzy_Mitzy

Findyourbacon said:

IvanOpinion said:

No good deed goes unpunished.
Maybe whoever set this up asked for a signed letter to be sent to you at such-and-such address.
There really is nothing to worry about and I would hate to think that someone who is questioning the letter means that others, who would be grateful for such a nice gesture, may no longer receive it due to the club now being concerned that there may be an issue.

I have never said I was ungrateful - in fact I said the letter was lovely.  However, I don't know who to express my gratitude to, as their details are protected by data protection.  

Why didn't you just say that in the first place?  Puts the whole thing in a somewhat different light.  The short answer is that you can't, and more to the point shouldn't.  Some people like to make anonymous gestures and expect nothing in return; this bears the hallmarks of an anonymous gesture.

Manxman_in_exile

Findyourbacon said:

IvanOpinion said:

No good deed goes unpunished.
Maybe whoever set this up asked for a signed letter to be sent to you at such-and-such address.
There really is nothing to worry about and I would hate to think that someone who is questioning the letter means that others, who would be grateful for such a nice gesture, may no longer receive it due to the club now being concerned that there may be an issue.

I have never said I was ungrateful - in fact I said the letter was lovely.  However, I don't know who to express my gratitude to, as their details are protected by data protection.  

As Ditzy_Mitzy has said, that puts a completely different slant on this thread.  You said in your opening post:  "... However, I'm a bit concerned as to how the club found out and what information has been shared with them... "

That doesn't exactly sound as if you wanted to know who had "shared your information" just so you could thank them!

emmajones1976

Findyourbacon said:

IvanOpinion said:

No good deed goes unpunished.
Maybe whoever set this up asked for a signed letter to be sent to you at such-and-such address.
There really is nothing to worry about and I would hate to think that someone who is questioning the letter means that others, who would be grateful for such a nice gesture, may no longer receive it due to the club now being concerned that there may be an issue.

I have never said I was ungrateful - in fact I said the letter was lovely.  However, I don't know who to express my gratitude to, as their details are protected by data protection.  

Maybe the person doesnt want thanking so therefore asked to stay anonymous anyway?

Findyourbacon

Manxman_in_exile said:

Findyourbacon said:

IvanOpinion said:

No good deed goes unpunished.
Maybe whoever set this up asked for a signed letter to be sent to you at such-and-such address.
There really is nothing to worry about and I would hate to think that someone who is questioning the letter means that others, who would be grateful for such a nice gesture, may no longer receive it due to the club now being concerned that there may be an issue.

I have never said I was ungrateful - in fact I said the letter was lovely.  However, I don't know who to express my gratitude to, as their details are protected by data protection.  

As Ditzy_Mitzy has said, that puts a completely different slant on this thread.  You said in your opening post:  "... However, I'm a bit concerned as to how the club found out and what information has been shared with them... "

That doesn't exactly sound as if you wanted to know who had "shared your information" just so you could thank them!

I suppose I meant, I was concerned about the process that allows someone to contact an organisation with information that the organisation acts upon without confirming or verifying.  I'm not concerned with who shared my information - it would be nice to be able to thank them, but that wasn't the reason I asked the question.  I hope that clears it up.

Findyourbacon

The same football club won't let me change my name on my season ticket back to my maiden name without seeing my marriage certificate and my decree nisi, so I just thought they would need to be quite strict when sending out something as personal and sensitive as a letter of condolence.

Manxman_in_exile

Findyourbacon said:

Manxman_in_exile said:

Findyourbacon said:

IvanOpinion said:

No good deed goes unpunished.
Maybe whoever set this up asked for a signed letter to be sent to you at such-and-such address.
There really is nothing to worry about and I would hate to think that someone who is questioning the letter means that others, who would be grateful for such a nice gesture, may no longer receive it due to the club now being concerned that there may be an issue.

I have never said I was ungrateful - in fact I said the letter was lovely.  However, I don't know who to express my gratitude to, as their details are protected by data protection.  

As Ditzy_Mitzy has said, that puts a completely different slant on this thread.  You said in your opening post:  "... However, I'm a bit concerned as to how the club found out and what information has been shared with them... "

That doesn't exactly sound as if you wanted to know who had "shared your information" just so you could thank them!

I suppose I meant, I was concerned about the process that allows someone to contact an organisation with information that the organisation acts upon without confirming or verifying.  I'm not concerned with who shared my information - it would be nice to be able to thank them, but that wasn't the reason I asked the question.  I hope that clears it up.

How do you know that they haven't confirmed or verified it?

I can't believe that even a Premier League manager or club would be so stupid as to send anyone a letter of condolence regarding someone's death without first satisfying themselves that the subject of the letter is in fact dead.

(Although I understand that the BBC once announced the death of the comedian Bill Bailey and the first he knew about his demise was when he read about it... )

Manxman_in_exile

Findyourbacon said:

The same football club won't let me change my name on my season ticket back to my maiden name without seeing my marriage certificate and my decree nisi, so I just thought they would need to be quite strict when sending out something as personal and sensitive as a letter of condolence.

They can make up whatever rules they like regarding the use of their season tickets.  (Although they are probably trying to make sure the information they hold about you is both correct and accurate so they don't inadvertantly fall foul of data protection legislation.  Whether they need to or not is another question - my wife is on various organisations' databases under either of her married or maiden names.)

born_again

Findyourbacon said:

born_again said:

Findyourbacon said:

My personal information being my address, which was different to the deceased, and sensitive information disclosing the death of a relative.

Sadly death of a relative is not sensitive information, as most people would post a newspaper advert about it to advise people of funeral time etc. 

Are you both season ticket holders who sit next to each other with the same surname?

We are both season ticket holders, but not together and with different surnames.

So you can only take it that whoever informed the club of the death, also passed on your details.

If you want to thanks the person, ask the club if you send a letter to them, will they forward it onto the person concerned.

gozaimasu

Make an SAR to the club for all information they hold about you. This should include the (redacted) letter from the person who wanted to have a letter sent to you but you might want to make that clear in your request because people can be idiots.

Thrugelmir

Findyourbacon said:

The same football club won't let me change my name on my season ticket back to my maiden name without seeing my marriage certificate and my decree nisi, so I just thought they would need to be quite strict when sending out something as personal and sensitive as a letter of condolence.

In other words you've a personal gripe with the club and this letter has reignited it. Sad world we live in. Enough challenges with Covid for many people. Without taking away common humanity as well.