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Nationwide Regular Saver.

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RG2015
RG2015 Posts: 6,054 Forumite
Ninth Anniversary 1,000 Posts Name Dropper Photogenic
edited 24 November 2021 at 1:25PM in Savings & investments
I have just opened a Nationwide Flex Regular Saver and transferred in £200 from my Nationwide current account. I then tried to set up a standing order from my NatWest current account and was told the account number did not exist.

I am used to the account checker saying the account cannot be checked or the name does not match but never the account number does not exist.

Has anyone ever seen this? Perhaps the relevant database has not been updated yet

PS. I have just gone back in to NatWest and it is not just advisory, I am actually not able to set up the account as a payee.

I have also checked Halifax and they say the account does not exist and will not allow me to set up the account.
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Comments

  • EarthBoy
    EarthBoy Posts: 3,212 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    In my experience, Nationwide create new accounts overnight, so if you try again tomorrow it will probably work. 
  • RG2015 said:
    I have just opened a Nationwide Flex Regular Saver and transferred in £200 from my Nationwide current account. I then tried to set up a standing order from my NatWest current account and was told the account number did not exist.

    I am used to the account checker saying the account cannot be checked or the name does not match but never the account number does not exist.

    Has anyone ever seen this? Perhaps the relevant database has not been updated yet

    PS. I have just gone back in to NatWest and it is not just advisory, I am actually not able to set up the account as a payee.

    I have also checked Halifax and they say the account does not exist and will not allow me to set up the account.
    I have had the exact same issue trying to set up a SO from Santander. I will try again in the next couple of days.
  • schiff
    schiff Posts: 20,265 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you transfer in from a different bank to the NW current, having set up the SO from the NW account, that should work. It's an extra layer but it's what I'm doing.
    This is one of the very few times that I've discovered something attractive from a newspaper (the ipaper) rather than MSE! 
  • Tilb
    Tilb Posts: 5 Forumite
    Third Anniversary First Post
    I've had exactly the same experience today with the Nationwide Flex Regular Saver and trying to set up a standing order from HSBC.
    I'll try again tomorrow I guess, or just use the method mentioned by Schiff .
  • schiff
    schiff Posts: 20,265 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 24 November 2021 at 4:19PM
    FP from an outside account on the FWDOTM and then FPs to the two RSs. Bit of a faff but that day is always busy.
  • Section62
    Section62 Posts: 9,853 Forumite
    1,000 Posts Fourth Anniversary Name Dropper

    Not sure if it is in any way related, but Nationwide's online banking service status currently says "all incoming and outgoing payments are delayed at the moment".

    Maybe the rush to open and fund the new account has broken the internet something. ;)
  • SoozyJ22
    SoozyJ22 Posts: 3,269 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have the same message about payments being delayed but my transfer from Marcus went through immediately. 
  • Payment into the new FRS worked immediately for me by sending it from an external a/c to the Flex Direct Current a/c and then doing an internal transfer.

    ONLY WORKED WHEN USING THE WEBSITE, using the app came up with unknown a/c.
  • RG2015
    RG2015 Posts: 6,054 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Payment into the new FRS worked immediately for me by sending it from an external a/c to the Flex Direct Current a/c and then doing an internal transfer.

    ONLY WORKED WHEN USING THE WEBSITE, using the app came up with unknown a/c.
    Are you saying that your Nationwide Flex Direct Current a/c came up as an unknown a/c on your app?
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