Asda mobile - can’t send MMS?

Risco

Anyone have this issue? It works ok on iMessage / WhatsApp and Messenger as they use mobile data.

However trying to send via normal green text message fails every time. I have reset network settings but nothing works.

tinker411

Risco said:

Anyone have this issue? It works ok on iMessage / WhatsApp and Messenger as they use mobile data.

However trying to send via normal green text message fails every time. I have reset network settings but nothing works.

Probably a silly question, but do you have a credit balance on your account? MMS on Asda Mobile are 25p each to send.

JJ_Egan

APN settings correct ??

flaneurs_lobster

@Risco you mentioned iMessage, so are you using iPhone? This is from ASDA help pages about MMS settings: 

If you have an iPhone <snip>,

Joined Asda mobile before March 2021

- Call us on 2732 from your Asda Mobile or 0800 079 2732 from any other phone (free of charge).

Joined Asda mobile after March 2021

- Call us on 2732 from your Asda Mobile or 0808 006 2732 from any other phone (free of charge).