Asda mobile - can’t send MMS?

Risco
Risco Posts: 53 Forumite
Part of the Furniture 10 Posts Name Dropper Combo Breaker
Anyone have this issue? It works ok on iMessage / WhatsApp and Messenger as they use mobile data.

However trying to send via normal green text message fails every time. I have reset network settings but nothing works.

Comments

  • Risco said:
    Anyone have this issue? It works ok on iMessage / WhatsApp and Messenger as they use mobile data.

    However trying to send via normal green text message fails every time. I have reset network settings but nothing works.
    Probably a silly question, but do you have a credit balance on your account? MMS on Asda Mobile are 25p each to send.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    APN settings correct ??
  • @Risco you mentioned iMessage, so are you using iPhone? This is from ASDA help pages about MMS settings: 

    If you have an iPhone <snip>,

    Joined Asda mobile before March 2021

    - Call us on 2732 from your Asda Mobile or 0800 079 2732 from any other phone (free of charge).

    Joined Asda mobile after March 2021

    - Call us on 2732 from your Asda Mobile or 0808 006 2732 from any other phone (free of charge).


Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.2K Banking & Borrowing
  • 252.8K Reduce Debt & Boost Income
  • 453.2K Spending & Discounts
  • 243.1K Work, Benefits & Business
  • 597.5K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.