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Reclaiming money from a 'scam' company

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  • Caz3121
    Caz3121 Posts: 15,833 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    site registered 2 months ago. Unfortunately could be one of the many that pop up to cash in on Christmas sales then disappear
    a few red flags here https://www.scamadviser.com/check-website/electrifylux.com
  • TELLIT01
    TELLIT01 Posts: 17,999 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper PPI Party Pooper
    Was there any particular reason for not purchasing from Argos when the price was the same?  Out of stock at Argos for instance.
  • TELLIT01 - yes Argos was out of stock, as it always seems to be. Also I received a tracking number for the item - Landmark Global partnered with Hermes here in the UK. It's being shipped from the US and is heading to Darlington. I can't find an address for the shipment. One things for sure, it ain't arriving to my house anytime soon!
    This company, Electrifylux also trades as JuxoElectronics or JucoElectrics. No telephone numbers work and there are three different addresses across the UK.

  • outtatune
    outtatune Posts: 755 Forumite
    500 Posts Third Anniversary Name Dropper
    edited 17 November 2021 at 4:09PM
    The VAT ID number on their site is real

    Registered business name

    ELECTRONICS AND MORE LIMITED

    Registered business address

    30 WEBB AVENUE
    SEAHAM
    SR7 8JW
    GB
    So it's possible it's a dropshipper who's doing everything manually.
    Or it could be the site has simply stolen the VAT and LTD details from a genuine company.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Its just a semi detached house .
  • Ergates
    Ergates Posts: 3,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    outtatune said:
    The VAT ID number on their site is real

    Registered business name

    ELECTRONICS AND MORE LIMITED

    Registered business address

    30 WEBB AVENUE
    SEAHAM
    SR7 8JW
    GB
    So it's possible it's a dropshipper who's doing everything manually.
    Or it could be the site has simply stolen the VAT and LTD details from a genuine company.
    It's often hard to tell the difference between incompetence and malevolence. 
  • Hey I have same problem as you
    I ordered 0n 15 Nov but they only sent email about payment details.
    And they didnt get my call and didnt reply my mail.
    How you solve this situation? 
    You got your products? or still waiting?
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    See thread 17 November /
  • JJ_Egan said:
    Its just a semi detached house .

    Yes, that's how dropshipping works (if it is dropshipping rather than a scam). They don't actually hold any product, they just price their stuff at more than they can get it from another retailer (usually Amazon) and hope you don't realise. Then when the end customer orders it from the dropshipper, the dropshipper places an order with Amazon to be sent direct to the customer, and the difference is their profit.
  • Ergates
    Ergates Posts: 3,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    That's not really how must dropshippers work as obviously that wouldn't generate many sales.   Most of them are sourcing goods straight from the factories - usually in China.  They're essentially setting themselves up as storefronts for the manufacturers.
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