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Charged Wrong Amount For Bundle

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Comments

  • Surely you can see the total price BEFORE you finalise the purchase.
  • cx6
    cx6 Posts: 1,176 Forumite
    1,000 Posts Name Dropper
    Terms & Conditions | Currys

    1.5.2 may be of interest?
  • cx6
    cx6 Posts: 1,176 Forumite
    1,000 Posts Name Dropper
    Agreed ........
  • sheramber
    sheramber Posts: 22,981 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    A customer service person based her answer on you advising that you had been charged the wrong amount?  They would have no more knowledge than that.
     
    When the refund was checked it was discovered there was a mistake on the website and you ha d, in fact, been charged the correct amount.


  • cx6
    cx6 Posts: 1,176 Forumite
    1,000 Posts Name Dropper
    edited 13 November 2021 at 4:23PM
    My point is that it is unclear from the postings what the OP saw, for how long, what they actually paid, hence the OP can reference the T&C for themselves as only they know what happened.

    They can then, if they wish, go back to Currys knowing what T&Cs say.
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