Vodafone Broadband - New Customer Offer 12 November 2021 at 2:50PM in Broadband & internet access 4 replies 181 views

jw85_123

We have been a Vodafone broadband customer for 2 years and are now looking at switching. However, Vodafone are currently offering a £100 bonus for "new customers" who sign up for a 24-month contract. The existing contract has always been in my name and paid from my own current account (rather than our joint account).

I am thinking that if I cancel my existing contract and sign up for a new one using my partner's details / bank account, she should qualify as a "new customer".
Has anyone tried this before and been successful in receiving the bonus? Can anyone see anything in the T&C's that would suggest that this might be rejected? 

Hoping someone can help with this! Thanks in advance.

jw85_123

@mse_laura_f Is this something that you might be able to help with?

MSE_Laura_F

Hi @jw85_123 ,

We've seen numerous posts on this in the past.

Some posters have reporting that you could have your line completely disconnected as it'll think you're leaving the property. This could leave you without broadband for longer than you'd usually expect when you sign up again with your partners details as it's not just a straight switch. Others have reported even being given new phone numbers as you're not porting your current one when you cancel.

You could try haggling with Vodafone. This might not get you the £100 voucher, but you could still potentially save on your monthly cost.

I hope this helps,

MSE Laura F

jw85_123

Thanks Laura - appreciate your feedback on this. 

Perhaps it’s time to switch to another provider; there seem to be a few similar deals out there at the moment.

Thanks again
James

MSE_Laura_F

Best of luck with it - hope you snag a good deal.