Mobile Broadband Device

joanie3

I have an EE mobile broadband device, as hoping to get it unlocked, so I can use it with another provider to give me broadband on the go.
Can anyone help me to know if I can do this and if so how.
Thanks

JJ_Egan

Ask EE to unlock .

joanie3

Thanks, I did ask, when I cancelled and they said they couldn't. Perhaps I need to try someone else at EE.
I was away on holiday with bad TV signal, so was advised to get mobile broadband, unfortunately that didn't work (now know cos I was in caravan with blinds drawn it created a 'no go area' for data. Paid to get on monthly 30 day rolling, which I've now cancelled as it was 40gb and I had 39gb left and it didn't roll over or keep.
Have the device and found ID do a SIM only with data rollover, so wanted to use when I next get away.

QrizB

joanie3 said:

I have an EE mobile broadband device, as hoping to get it unlocked, so I can use it with another provider to give me broadband on the go.

I've had some success buying unlock codes on eBay in the past, but it would be better to get EE to do it if you can!

(One of my devices, a Huawei E5573, was locked to O2 which wasn't a problerm as I was using it on GiffGaff. When I first looked for an unlock code it would have cost more than buying an unlocked device, but a year or two later it had come down to £3 so I unlocked it then.)

flaneurs_lobster

You could try unlocking the device via your EE account (if you have one) 
https://ee.co.uk/help/help-new/getting-started-and-upgrading/unlock-your-phone/unlock-a-ee-device-to-use-with-another-network

Other people have had success by asking on the EE Community forum https://community.ee.co.uk/

matelodave

I guess it depends what device it is, some might be more amenable to unlocking than others.

Supatramp

joanie3 said:

Thanks, I did ask, when I cancelled and they said they couldn't. Perhaps I need to try someone else at EE.
I was away on holiday with bad TV signal, so was advised to get mobile broadband, unfortunately that didn't work (now know cos I was in caravan with blinds drawn it created a 'no go area' for data. Paid to get on monthly 30 day rolling, which I've now cancelled as it was 40gb and I had 39gb left and it didn't roll over or keep.
Have the device and found ID do a SIM only with data rollover, so wanted to use when I next get away.

I regularly use a mifi unit in my caravan, in an area with very poor signal, but still can get contact at night with blinds closed.  And they're the type of blinds with a silver coating on the outside.

marlot

Supatramp said:

joanie3 said:

Thanks, I did ask, when I cancelled and they said they couldn't. Perhaps I need to try someone else at EE.
I was away on holiday with bad TV signal, so was advised to get mobile broadband, unfortunately that didn't work (now know cos I was in caravan with blinds drawn it created a 'no go area' for data. Paid to get on monthly 30 day rolling, which I've now cancelled as it was 40gb and I had 39gb left and it didn't roll over or keep.
Have the device and found ID do a SIM only with data rollover, so wanted to use when I next get away.

I regularly use a mifi unit in my caravan, in an area with very poor signal, but still can get contact at night with blinds closed.  And they're the type of blinds with a silver coating on the outside.

I recommend popping it into one of the skylights.  They're light enough that they won't bend the blinds and you get a better signal.

joanie3

flaneurs_lobster said:

You could try unlocking the device via your EE account (if you have one) 
https://ee.co.uk/help/help-new/getting-started-and-upgrading/unlock-your-phone/unlock-a-ee-device-to-use-with-another-network

Other people have had success by asking on the EE Community forum https://community.ee.co.uk/

I did try this and because I have recently purchased (on rolling 1 month contract which I have cancelled). It states I can't do until I've had for 6 months. Oh well I guess I'll have to wait.