Just started a broadband contract and I want to leave

lawnmowerman_2

It's been a nightmare from day 1 - technical problems, engineer visits, overcharges, constant faults and I just want to go back to my old broadband provider.

What are my chances? Any advice?

Farway

Care to name them?

Others can then let you know how or if they were able to leave without cost & how it was achieved, otherwise it's all speculation and guess work

lawnmowerman_2

Farway said:

Care to name them?

Others can then let you know how or if they were able to leave without cost & how it was achieved, otherwise it's all speculation and guess work

Good point, yes it's XLN

neilmcl

As this is a business product and presumably a b2b contract then your rights will be limited

JJ_Egan

OP check your terms and conditions you signed up to .

Business contracts are usually pretty tight .

Neil_Jones

XLN only do business contracts.  There is no cooling off period for a start.

You can leave but you will pay a fortune and then some more in exit fees.  Being business these will be higher than residential.

However if you have issues with the service you should have dibs on resolution if it is business use.