Sold out of date food

General_Grant

So one of five fruits was mouldy.  Some others in the bag might have been but maybe not.

If you couldn't see anything wrong with the other food you threw out then that was probably good food you have wasted.

I used to find it difficult to believe the statistics about household food waste . . .

GaleSF63

£10? Lucky you. 
I had an out-of-date sandwich by one day. (Not Iceland). I had to send photographs.  I just got the cost back, nothing more. Wasn't offered, didn't ask. These things happen, I just wanted my money back!

luvchocolate

I think you were unlucky, I bought pears at half price on their last day. Stayed fresh for 5 days 

MysteryMe

Disappointing to receive mouldy fruit and you did the right thing drawing it to their attention. I think Iceland have been fair in their response. No need to chuck good food away though, that loss is down to you not Iceland

maman

Totally OTT. Surely we've all bought something like a bag of potatoes or fruit and found one mouldy one inside. That's even choosing them myself in store so easily missed by a packer. So, you have the refund but can hardly blame Iceland for the £££s you wasted throwing away the rest. Surely you could have checked it first, as y would if choosing loose produce in store. 🤔

pinkshoes

lilymaylalesallen said:

The pa laying does not have a use by on it anywhere just display so in theory I could of still ate the mouldy pear as it didn’t have a use by, but even with just a display by it should of been thrown in the bin as my shopping was packed in the morning of the 7th and delivered on the 7th so the item was missed by the shop and not deposed off like it should have been and not sent to me 

OMG Really?!?!?! You would have eaten that pear?!?! 

Your human senses (sight, smell, taste, touch, sound) should always over-rule any packaging. It's basic common sense.

I accept that by listening to the pear you would not have been able to establish it was mouldy, but it LOOKED mouldy, it would have FELT soft, it would have SMELT off, and if you got as far as taste then 

As for throwing away £30 of food because it MIGHT have gone off?!?! Without even using your senses?!? That's just ridiculous!

This is a money saving website, so my advice to you is to accept the refund of the pears, and next time apply some common sense and stop wasting perfectly good food when there are people in this world who are starving!!!

unholyangel

Next time, just check the dates as you unwrap them. 

I always check dates on delivered food because invariably (at least since covid and especially fruit and veg*), there's always something short-dated. One time we ended up getting refunded about 40% of the order cost as so many things were going out of date within just 2-3 days. 

*precovid I remember being able to buy fruit and veg that was dated about a weeks freshness. Now, you're lucky to get 3 days. 

However, I will also state that I've generally found supermarket fruit and veg to be quite poor (in how long the fruit/veg stays good for) compared to that from grocers/ farms or fruit/veg markets. Same goes for meat. I rarely buy fruit veg or meat from a supermarket for that reason. If quality is so important, I'd perhaps try a local independent supplier. 

neilmcl

pinkshoes said:

lilymaylalesallen said:

The pa laying does not have a use by on it anywhere just display so in theory I could of still ate the mouldy pear as it didn’t have a use by, but even with just a display by it should of been thrown in the bin as my shopping was packed in the morning of the 7th and delivered on the 7th so the item was missed by the shop and not deposed off like it should have been and not sent to me 

OMG Really?!?!?! You would have eaten that pear?!?! 

Your human senses (sight, smell, taste, touch, sound) should always over-rule any packaging. It's basic common sense.

I accept that by listening to the pear you would not have been able to establish it was mouldy, but it LOOKED mouldy, it would have FELT soft, it would have SMELT off, and if you got as far as taste then 

As for throwing away £30 of food because it MIGHT have gone off?!?! Without even using your senses?!? That's just ridiculous!

This is a money saving website, so my advice to you is to accept the refund of the pears, and next time apply some common sense and stop wasting perfectly good food when there are people in this world who are starving!!!

To be fair, judging by the picture, I don't think the pear itself was mouldy rather than it had some surface mould on it, perhaps from the way it was stored. I'd bet once washed and peeled there'd be actually nothing wrong with it. 

Alderbank

unholyangel said:

Next time, just check the dates as you unwrap them. 

I always check dates on delivered food because invariably (at least since covid and especially fruit and veg*), there's always something short-dated. One time we ended up getting refunded about 40% of the order cost as so many things were going out of date within just 2-3 days. 

*precovid I remember being able to buy fruit and veg that was dated about a weeks freshness. Now, you're lucky to get 3 days. 

However, I will also state that I've generally found supermarket fruit and veg to be quite poor (in how long the fruit/veg stays good for) compared to that from grocers/ farms or fruit/veg markets. Same goes for meat. I rarely buy fruit veg or meat from a supermarket for that reason. If quality is so important, I'd perhaps try a local independent supplier. 

I agree 100% about fresh food with no food miles.
I am lucky in that where we live we buy beautiful produce straight from the farms and market gardens where they are grown. However that would not help the OP. She says that she threw all the fresh stuff away because she had lost the wrappers and didn't know their sell-by dates.
The stuff I buy straight from the growers never has sell-by dates . 

PS - the fresh new-laid eggs I buy locally don't have date stamps either. Is that legal? I know that the fresh unpasteurised milk we bought when I lived in Yorkshire was illegal.

IvanOpinion

Way over the top.  Sometimes mistakes happen, sometimes a bad apple (or pear) slips through all the checks.  Iceland have been extremely generous to you.