EDF Direct Debit Scam

wild666

Luvvaduck said:

Maybe I need to clarify point 2 on my original post
IF
I have £150 of credit from the summer and my expected bill for the next 6 months is £950
THEN
The correct Direct Debit for the next six months should be (950-150)/6  = 133/month
BUT
EDF ignored the £150 and just calculated 950/6 = 158
THUS
EDF would be charging £25 per month too much for no reason other than they think they can get away with it

If they haven't taken the £150 credit into account then the credit in March 20222 would be around the £150 mark still give or take a small amount. Perhaps they are hoping you will spend the extra £25 per month on heating. I had over £900 credit when I left Bulb in Jan 2021 this is because I went on their average readings rather than put in my own readings for the 12 months, which were substantially lower than the average. Roughly 53% lower for electric and 80% for gas.

If you can afford the price until March 2022 then pay it then if there is any credit over a months payment request a refund.

Fred2712

Have you received the Warm Home Discount ?