We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Spark/SSE/OVO No contact, no bills.

Misslayed
Misslayed Posts: 15,907 Senior Ambassador
Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
My SIL and family moved into a rented property in April this year, took photos of the electricity meter on day of moving (as did the agent). They received a welcome letter from Spark (thought they'd gone bust by then?), but no contact details on the letter. They've tried numerous times to establish an account, but get no response. They're saving what they believe they owe every month so they're ready for The Big Bill, but just feel in limbo at the moment. Any advice?
I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.

ARE YOU STRUGGLING DURING THE HOLIDAYS? You may find some ideas on how to cope here:
https://forums.moneysavingexpert.com/discussion/6576551/some-websites-and-helplines-if-youre-struggling-this-christmas
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.9K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.