AX Paris Refund - Warning

Sc0t88

Warning to anyone who shops in AX Paris! As well as being charged individual postage on each item you return (even if they are in the same parcel) you are also charged VAT! I’ve never seen this before on returns but after paying £38.95 for a dress I am only being refunded £31.05! 

They are also very slow at processing returns this has taken over 3 weeks to even be acknowledged by the company so who knows when I will get the actual money back! 

Jenni_D

Just for info ... there's a specific Praise, Vent & Warnings board.

Sc0t88

Jenni_D said:

Just for info ... there's a specific Praise, Vent & Warnings board.

Thanks! Do you know if I can delete this? 

Jenni_D

Only a forum admin can delete the thread ... best to PM (message) a board guide to ask them to move this thread. (See in the Site Feedback for the list of board guides)