Sky HD clock wrong

Anyone else noticed Sky HD clock failed to change today ?

Comments

  • Sky Q and Sky Glass unaffected, seen people moaning on the Sky forums like its the end of the world.
  • Sky Q and Sky Glass unaffected, seen people moaning on the Sky forums like its the end of the world.
    It affects future recordings until Sky come up with a fix 
  • Vegastare
    Vegastare Posts: 998 Forumite
    First Anniversary First Post Name Dropper
    It didn't effect recording this am Andrew Marr was recorded at 10 am according to sky HD time (it was actually 9am) it is set to record weekly, 
  • Neil_Jones
    Neil_Jones Posts: 8,912 Forumite
    First Anniversary Name Dropper First Post
    Sky Q and Sky Glass unaffected, seen people moaning on the Sky forums like its the end of the world.
    It affects future recordings until Sky come up with a fix 

    No it doesn't.

    Unless you do a manual recording you usually specify the programme you want to record, not the time its on.  So if that programme is delayed because some football overruns, the recording will still happen.  If the programme is scrapped the recording doesn't happen at all.  The time on the clock for this purpose is irrelevant.

    If you do a manual recording the planner will record whatver you set from whatever channel you select immaterial of what's on the air at the time.

    And the time thing is documented and has been since 8:30 this morning on Sky's website, and as above, looking at the amount of whinging on the Sky forums over what what is pretty much nothing anybody would think the satellites have packed up.
  • brewerdave
    brewerdave Posts: 8,507 Forumite
    Name Dropper First Anniversary First Post
    A bit confusing initially but once I realised the programme guide was still on BST then not an issue. Just hope that when they roll out the software fix it doesn't break something else!!
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    First Post Name Dropper Photogenic
    edited 1 November 2021 at 2:27PM
    It's Still not fixed 
    Must be something more than just a setting
    Strangely though Sky+ android app is unaffected 
  • fatbelly
    fatbelly Posts: 20,475 Forumite
    Name Dropper First Anniversary First Post Cashback Cashier
    Sky say it will be fixed by 4 November

    https://www.sky.com/help/servicestatus/service-checker/tv

    We are aware that some customers with Sky+ boxes are seeing British Summer Time shown in the Sky Guide menu following the seasonal clock change. We are investigating this and should be resolved by Thursday 4th November. We have verified that the impact appears limited to the wrong time being shown in the clock. Watching live TV, recordings, and downloading and playing Video On Demand are working correctly. Sorry for any inconvenience this may be causing.
  • fatbelly
    fatbelly Posts: 20,475 Forumite
    Name Dropper First Anniversary First Post Cashback Cashier
    Fixed now.......
  • fatbelly said:
    Fixed now.......
    I'll check later 
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