Sky HD clock wrong 31 October 2021 at 1:47PM in TV MoneySaving 9 replies 252 views

[Deleted User]

Anyone else noticed Sky HD clock failed to change today ?

emmajones1976

Sky Q and Sky Glass unaffected, seen people moaning on the Sky forums like its the end of the world.

[Deleted User]

emmajones1976 said:

Sky Q and Sky Glass unaffected, seen people moaning on the Sky forums like its the end of the world.

It affects future recordings until Sky come up with a fix 

Vegastare

It didn't effect recording this am Andrew Marr was recorded at 10 am according to sky HD time (it was actually 9am) it is set to record weekly, 

Neil_Jones

Deleted_User said:

emmajones1976 said:

Sky Q and Sky Glass unaffected, seen people moaning on the Sky forums like its the end of the world.

It affects future recordings until Sky come up with a fix 

No it doesn't.

Unless you do a manual recording you usually specify the programme you want to record, not the time its on.  So if that programme is delayed because some football overruns, the recording will still happen.  If the programme is scrapped the recording doesn't happen at all.  The time on the clock for this purpose is irrelevant.

If you do a manual recording the planner will record whatver you set from whatever channel you select immaterial of what's on the air at the time.

And the time thing is documented and has been since 8:30 this morning on Sky's website, and as above, looking at the amount of whinging on the Sky forums over what what is pretty much nothing anybody would think the satellites have packed up.

brewerdave

A bit confusing initially but once I realised the programme guide was still on BST then not an issue. Just hope that when they roll out the software fix it doesn't break something else!!

[Deleted User]

It's Still not fixed 
Must be something more than just a setting
Strangely though Sky+ android app is unaffected 

fatbelly

Sky say it will be fixed by 4 November

https://www.sky.com/help/servicestatus/service-checker/tv

We are aware that some customers with Sky+ boxes are seeing British Summer Time shown in the Sky Guide menu following the seasonal clock change. We are investigating this and should be resolved by Thursday 4th November. We have verified that the impact appears limited to the wrong time being shown in the clock. Watching live TV, recordings, and downloading and playing Video On Demand are working correctly. Sorry for any inconvenience this may be causing.

fatbelly

Fixed now.......

[Deleted User]

fatbelly said:

Fixed now.......

I'll check later