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Photo ID needed
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fly-catchers
Posts: 741 Forumite


I was going to go for the £150 switch to the RBS. But came to a grinding halt when it came to needing some form of Photo ID. I don’t have a passport and my provisional license is the old paper one. Is there any other types I could apply for? I did go down the route of phoning the RBS which is the option given if you don’t have any photo ID. But after hanging on for over an hour with the usual “we are extremely busy and did you know you can go online!” Gave up! Would being retired but getting a pension be a further barrier?
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retired = bus pass = photo?0
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fly-catchers said:I was going to go for the £150 switch to the RBS. But came to a grinding halt when it came to needing some form of Photo ID. I don’t have a passport and my provisional license is the old paper one. Is there any other types I could apply for?
https://www.rbs.co.uk/current-accounts/what-do-you-need-to-open-a-current-account.html#Proving-your-identity
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Go to What you need to open a Current Account | Royal Bank of Scotland - RBS and scroll down to see what they will accept in branch or by post. You can manage to do this without photo ID.
A bus pass is not considered appropriate ID.
The RBS website in one place says they accept provisional driving licences and elsewhere that they no longer accept these!
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Its a pity you need to have to phone them to actually proceed with any non photo ID! So far spent over 2 hours of hanging on and the only time so far I actually got a real person. She switched me through to another department. Hung on for 15 more minutes of tortuous music only to eventually be told they had gone home! And actually getting the first automated voice to actually understand what you want is another nightmare. There are no actual branches anywhere near me, so post it will have to be.0
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castle96 said:retired = bus pass = photo?0
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After spending another hour hanging on they tell me the switch and save offer only applies for online applications! Pity they don’t say that on the site where they tell you to phone for information! Might have to get a passport even if I have no intention of going abroad! Though as the Tesco account I was intending to swap needs to be done by the 15th November probably too late for that offer!0
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fly-catchers said:After spending another hour hanging on they tell me the switch and save offer only applies for online applications! Pity they don’t say that on the site where they tell you to phone for information!All applications must be made online to qualify for offer0
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General_Grant said:Go to What you need to open a Current Account | Royal Bank of Scotland - RBS and scroll down to see what they will accept in branch or by post. You can manage to do this without photo ID.
A bus pass is not considered appropriate ID.
The RBS website in one place says they accept provisional driving licences and elsewhere that they no longer accept these!
They do accept the old paper Driving Licence (full/provisional) for those that still have those.
It's just the (obsolete) paper counterpart of the newer Photocard licence that they don't accept.
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Deleted User said:General_Grant said:Go to What you need to open a Current Account | Royal Bank of Scotland - RBS and scroll down to see what they will accept in branch or by post. You can manage to do this without photo ID.
A bus pass is not considered appropriate ID.
The RBS website in one place says they accept provisional driving licences and elsewhere that they no longer accept these!
They do accept the old paper Driving Licence (full/provisional) for those that still have those.
It's just the (obsolete) paper counterpart of the newer Photocard licence that they don't accept.0 -
fly-catchers said:Deleted User said:General_Grant said:Go to What you need to open a Current Account | Royal Bank of Scotland - RBS and scroll down to see what they will accept in branch or by post. You can manage to do this without photo ID.
A bus pass is not considered appropriate ID.
The RBS website in one place says they accept provisional driving licences and elsewhere that they no longer accept these!
They do accept the old paper Driving Licence (full/provisional) for those that still have those.
It's just the (obsolete) paper counterpart of the newer Photocard licence that they don't accept.
Only, usually, for account opening.
Do you mean you can't open the RBS account that you want to (subsequently - it's a later process) switch to?
Edited to add: if you can open the account on the phone you can, later, do the switch online0
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