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Warning for ex-Symbio customers

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  • psamuel
    psamuel Posts: 43 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Neon Reef selling electricity tarriff which is fixed but far better than the OFGEM CAP?
  • Ultrasonic
    Ultrasonic Posts: 4,265 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    psamuel said:
    Neon Reef selling electricity tarriff which is fixed but far better than the OFGEM CAP?
    Not fixed I believe. There is also a significant question mark over how long the company may survive...
  • MWT
    MWT Posts: 10,227 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    psamuel said:
    Neon Reef selling electricity tarriff which is fixed but far better than the OFGEM CAP?
    Not fixed I believe. There is also a significant question mark over how long the company may survive...
    Their 12 month fix is actually cheaper than their variable tariff right now, highly questionable in my view...
    They are also operating a 33% high/low plan on the DD which translates to 6 months at AEC/12+33%, then 6 months at AEC/12-33%.
    That part is at least justifiable on the grounds of higher winter bills.

  • psamuel
    psamuel Posts: 43 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    psamuel said:
    Neon Reef selling electricity tarriff which is fixed but far better than the OFGEM CAP?
    Not fixed I believe. There is also a significant question mark over how long the company may survive...
    fixed for 12 months
  • QrizB said:
    jimjames said:
    In my case I did find an offer that easily beat the price Eon Next is quoting. So I stand by the thrust of my original posting.
    Thanks for coming back with the update. Out of interest which tariff beats the price cap "easily"? I didn't think any suppliers were selling below that price?
    Neon Reef, if I was to guess ...
    Yes, I did indeed choose Neon Reef. But I figured that things are bound to vary by area, so I thought it best not to specify in my post. Also there were eight other companies offering better prices than Eon Next/the price cap when I did my comparison!
  • Does any one know what the price cap is as all I can find is the figure £1277.
    Does this just mean they can charge you up to £106 a month, but what is this the max in KWH?
    Thanks for any info
  • molerat
    molerat Posts: 34,574 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Does any one know what the price cap is as all I can find is the figure £1277.
    Does this just mean they can charge you up to £106 a month, but what is this the max in KWH?
    Thanks for any info
    £1277 is not an actual price cap but is the average of the price caps across the regions, is based on 3100 kWh electric and 12000 kWh gas and excludes VAT.  There is a maximum daily charge and a maximum combined charge and the suppliers can play around with those numbers as long as at the specified levels it does not exceed the cap.


  • QrizB
    QrizB Posts: 18,217 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 27 October 2021 at 8:54PM
    Does any one know what the price cap is as all I can find is the figure £1277.
    Does this just mean they can charge you up to £106 a month, but what is this the max in KWH?
    Thanks for any info
    Here's a short thread on the topic:

    Or, if you prefer, a fairly long one:



    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • badmemory
    badmemory Posts: 9,574 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    If you google the price cap you can get the figures for your area.  For mine the gas standing charge is 26.1p/day & 4.04p/k and electricity is standing charge 24.4p/day & 20.14p/k  all plus VAT.  Now to choose between the heating & a hot water bottle.
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