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Warning for ex-Symbio customers

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trumpeter_2
trumpeter_2 Posts: 56 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 26 October 2021 at 11:31PM in Energy
My initial statement was inaccurate and I think needs to be corrected at the top of this thread. If you read the whole thread you'll see that I have been properly and deservedly ticked-off. Nevertheless I did find a better tariff than the one that Eon Next will put me on, and I did switch before my Eon Next account has been set up.

This is what my original message said: The new Eon Next tarrif is around 35p per unit. You can do MUCH better by switching to one of the ten or so better deals that are out there.
I hope this helps someone save money.
«13

Comments

  • MWT
    MWT Posts: 10,210 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    The new Eon Next tarrif is around 35p per unit. You can do MUCH better by switching to one of the ten or so better deals that are out there.
    I hope this helps someone save money.
    That cannot be true as that would be above the Ofgem cap, I suspect you are looking at the tariffs offered to new customers, that will not be the one you will move onto...

  • jimjames
    jimjames Posts: 18,650 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 21 October 2021 at 8:27AM
    The new Eon Next tarrif is around 35p per unit. You can do MUCH better by switching to one of the ten or so better deals that are out there.
    I hope this helps someone save money.
    It certainly shouldn't be that, I've not received my info from Eon yet but that would be well above the price cap and therefore not allowed.

    Where did you find this info or was it a suggestion of a tariff you could move to?
    Remember the saying: if it looks too good to be true it almost certainly is.
  • matelodave
    matelodave Posts: 9,076 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 21 October 2021 at 8:42AM
    This is what I got in an e-mail yesterday from Symbio - https://www.eonnext.com/symbio-energy and if you root through it you can get a link to this - https://assets.ctfassets.net/gmgnreshss7h/6WrFfQKiuMYJ0YGRCpml5j/9e500c91845c5e72e94219d6bed47141/Next_Flex_Credit.pdf which is more like the sort of tariff that I'dexpect rather than a scare mongering 35p from someone who hasn't done their resaerch properly (or is an avid Daily Mail reader)
    Never under estimate the power of stupid people in large numbers
  • GingerTim
    GingerTim Posts: 2,603 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The new Eon Next tarrif is around 35p per unit. You can do MUCH better by switching to one of the ten or so better deals that are out there.
    I hope this helps someone save money.

    You are looking at one of the 2 year fix 'deals', not the deemed tariff.
  • spot1034
    spot1034 Posts: 930 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 21 October 2021 at 9:05AM
    The tariff ex-Symbio customers are being put on is Next Flex. 

    https://assets.ctfassets.net/gmgnreshss7h/6WrFfQKiuMYJ0YGRCpml5j/9e500c91845c5e72e94219d6bed47141/Next_Flex_Credit.pdf

    This is not new information. It has been known since very shortly after Eon were appointed as SOLR.
  • Reed_Richards
    Reed_Richards Posts: 5,285 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 21 October 2021 at 9:14AM
    By mistake or design the suggestion of a 35p per unit tariff is misinformation given to encourage people to switch away from E.on Next.  Is this allowed under forum rules?   
    Reed
  • razord
    razord Posts: 566 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    By mistake or design the suggestion of a 35p per unit tariff is misinformation given to encourage people to switch away from E.on Next.  Is this allowed under forum rules?   
    Yeh - I worry about this too. Not sure how many people read just the headline and first post, but if you make this far, please know OP is incorrect - you won't be paying 35p per unit. Your best option right now is to stick with E.on next over winter.
  • Thanks to matelodave and spot1034 for posting the actual tariffs that Eon Next will be charging. I'm sorry that I didn't find them. But, in my defence, the prices I mentioned were rounded and not attached to any region; my intention was to suggest that people might like to check the automatic tariff against the market rather than just go with it.
    In my case I did find an offer that easily beat the price Eon Next is quoting. So I stand by the thrust of my original posting.

    matelodave... I hadn't done my research properly; I don't read the Daily Mail ;-)

    razord my best option (by about 20%) was to switch a bit sharpish. But I apologise to you and Reed_Richards and everyone else for exaggerating the savings to be made.
  • jimjames
    jimjames Posts: 18,650 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    In my case I did find an offer that easily beat the price Eon Next is quoting. So I stand by the thrust of my original posting.

    Thanks for coming back with the update. Out of interest which tariff beats the price cap "easily"? I didn't think any suppliers were selling below that price?
    Remember the saying: if it looks too good to be true it almost certainly is.
  • QrizB
    QrizB Posts: 18,154 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    jimjames said:
    In my case I did find an offer that easily beat the price Eon Next is quoting. So I stand by the thrust of my original posting.
    Thanks for coming back with the update. Out of interest which tariff beats the price cap "easily"? I didn't think any suppliers were selling below that price?
    Neon Reef, if I was to guess ...
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
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