Parking Eye - Scotland Appeal

fivetide

I am the registered keeper of a car I know was at a Parking Eye facility a few weeks ago. I've had a look at the newbie thread and the template appeal, however, their website takes you through a lot of personal information and you have to select from a lot of drop down (and drop yourself in it) options before you even get near posting that appeal online.

With no sign of that coming up, is it best to print off and post or does the website eventually let you put the appeal in?

This was a postal notification, there are large signs (I know the car park) but the driver was certainly using the facilities attached to the car park and were there (by Parking Eye's admission) less than an hour.

If I wasn't in Scotland I wouldn't have even bothered going to the appeal page but the advice is to do so. Of course they already have a keeper name and address so i haven't clicked anything that has't already been mentioned at all.

I will go to the facility tomorrow and speak to them too. Doubt it will make a difference though....

Basically, should i continue clicking through their website or just not bother despite being in Scotland?

Fruitcake

The first and most important question is, is the vehicle registered to a keeper in Scotland, or somewhere else?

A vehicle keeper in Scotland cannot (yet) be held liable for a parking charge from an unregulated parking company.
If the vehicle keeper lives in Scotland then the PCN/NTK can safely be ignored, but the keeper should complain to the landowner.

This is explained in the NEWBIES Announcement.

If the keeper lives in England or Wales, then the initial appeal should be made made using the template in blue text as well as a complaint to the landowner.

fivetide

Fruitcake said:

The first and most important question is, is the vehicle registered to a keeper in Scotland, or somewhere else?

A vehicle keeper in Scotland cannot (yet) be held liable for a parking charge from an unregulated parking company.
If the vehicle keeper lives in Scotland then the PCN/NTK can safely be ignored, but the keeper should complain to the landowner.

This is explained in the NEWBIES Announcement.

If the keeper lives in England or Wales, then the initial appeal should be made made using the template in blue text as well as a complaint to the landowner.

Yes Scotland keeper and facility.

As stated, I am going to speak to the facility tomorrow. However, the NEWBIES thread also very clearly states "AND SEND THE USUAL TEMPLATE APPEAL FOR YOUR CASE, NOT SAYING WHO WAS DRIVING."

This is the bit my query is about.

The Parking Eye website is (unsurprisingly) not that helpful and has lots o multiple choice drop downs for the appeal, all starting with "I" so it is trying to get you to drop yourself in it.

KeithP

Is the parking company UKPC or Parking Eye?

fivetide

Sorry it is Parking Eye! Edited the title.

Redx

fivetide said:

Sorry it is Parking Eye! Edited the title.

edit the first post too , plus your previous post, because the wrong parking company is in almost every post

fivetide

Redx said:

fivetide said:

Sorry it is Parking Eye! Edited the title.

edit the first post too , plus your previous post, because the wrong parking company is in almost every post

Done. Apologies, hadn't realised. Bit late and all that.

Hopefully someone can help with the query now!

Fruitcake

fivetide said:

Fruitcake said:

The first and most important question is, is the vehicle registered to a keeper in Scotland, or somewhere else?

A vehicle keeper in Scotland cannot (yet) be held liable for a parking charge from an unregulated parking company.
If the vehicle keeper lives in Scotland then the PCN/NTK can safely be ignored, but the keeper should complain to the landowner.

This is explained in the NEWBIES Announcement.

If the keeper lives in England or Wales, then the initial appeal should be made made using the template in blue text as well as a complaint to the landowner.

Yes Scotland keeper and facility.

As stated, I am going to speak to the facility tomorrow. However, the NEWBIES thread also very clearly states "AND SEND THE USUAL TEMPLATE APPEAL FOR YOUR CASE, NOT SAYING WHO WAS DRIVING."

This is the bit my query is about.

The Parking Eye website is (unsurprisingly) not that helpful and has lots o multiple choice drop downs for the appeal, all starting with "I" so it is trying to get you to drop yourself in it.

Okay, you have the option to appeal as keeper, ignore, or state that as the keeper lives in Scotland they cannot be held liable.

Always complain to the landowner and your MP. 

Coupon-mad

I thought ParkingEye still had a choice called 'other' on their appeals page?

D_P_Dance

PE's signs are pants, read this and complain to your MP>

https://forums.moneysavingexpert.com/discussion/5972164/parking-eye-signs-oxford-road-reading/p1 

fivetide

Coupon-mad said:

I thought ParkingEye still had a choice called 'other' on their appeals page?

they do...

you get to say you are keeper then it was another long list of "I was using the business" etc. It is basically a system that is designed to try to catch peopleout (from what i could tell).

I wasn't sure if it would ever offer me a chance to do the cut and paste. I'm guessing no one has been through it so i'll just see if there is a light at the end of the tunnel.